Donor Relations Officer

1 day ago

Singapore Buddha Tooth Relic Temple (Singapore) Full time

About the role

We are looking for a Donor Relations Officer to provide excellent front-line customer service and administrative support in donor relations. This role involves attending to walk-in visitors and donor inquiries, managing donation processes, and handling cashiering duties. The ideal candidate should be bilingual, detail-oriented, and comfortable working in a temple environment. If you have strong communication skills and enjoy interacting with people, we welcome you to join our team

What you'll be doing

Customer Service & Donor Support

  • Provide front-desk assistance to walk-in visitors and donors.
  • Manage and respond to phone and email inquiries professionally and promptly.

Donation & Fund Collection

  • Oversee donation processes, ensuring proper handling and documentation.
  • Perform cashiering duties, handling cash, cheques, NETS, and credit card transactions.
  • Maintain accurate donor records and generate reports as needed.

Administrative & Financial Duties

  • Perform general administrative tasks, including data entry, filing, and record-keeping.
  • Track and manage inventory of adoption items, ensuring proper documentation.
  • Prepare daily settlement reports for submission to the finance department.
  • Audit cash register float, NETS cards, and other financial items in the front office.

What we're looking for

  • Minimum qualification of 'N' Level or 'O' Level and above.
  • No prior experience required; training will be provided.
  • Candidates with relevant experience will be considered for the Executive role.
  • Proficient in computer skills and administrative tasks.
  • Bilingual to communicate with donors.
  • knowledge on Han Yu Pin Yin is an advantage.
  • Strong interpersonal and communication skills.
  • Willing to work on weekends, Chinese New Year, Vesak Day, and public holidays.
  • Comfortable working in Chinatown and within a temple setting.

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