Student Affairs Coordinator

Join us and shape the future of education today EHL's vibrant campuses are a unique hub where passionate students, distinguished academia and industry experts come together from over 120 countries with a common goal: to develop and spread hospitality knowledge, while supporting the continued growth of the industry.We continuously strive to enhance the working environment and personal development opportunities for our 500+ staff and faculty, who count among the most recognized experts of their respective fields. Since its creation in 1893, EHL has been widely recognized by the industry and consistently ranks among the top hospitality management schools in the world. Everything we do is grounded in our values of excellence, family, respect, learning and innovation and we are committed to bringing them to life in tangible ways to our staff.EHL Group in a nutshell: 2 campuses in Switzerland, 1 in Singapore. Diplomas ranging from professional certificates to master's degrees, including the best Bachelor's degree in hospitality Management in the world. An innovation village (incubator), which also serves as a "sandbox" for the educational concepts of the future. World-class culinary arts, including 6 Meilleurs Ouvriers de France and a Michelin-starred restaurant. The integration of new technologies into study programs. A global hospitality consultancy arm, EHL Advisory Services. EHL Alliance, a business network designed to leverage EHL's resources and knowledge comprised of world-renowned brands and industry leaders. We are looking for:Student Affairs Coordinator(100% activity rate)Your mission The Academic Services department offers students and faculty members services to enrich and support the global academic experience. It actively prepares students for their future professional career.Ensure a warm, personalized and professional welcome at the Student Affairs Desk for all students enrolled at EHL Campus (Singapore) whatever their program/course they are following, and the communication mean they are using. Offer 1st level academic and non-academic support and/or guide students to the most appropriate expert to handle their request.Your responsibilities will include Ensure the physical welcome to all students at the Student Affairs office, manage the different means of communication (email, phone, etc). Attend to student enquiries and/or requests for academic documents. Manage Student Attendance and Absences. Oversee Student Committees, Student Council and Class Representatives. Ensure smooth running of elections and recruitment drive before start of each semester. Organize and/or support Student Life Activities on and off campus. Oversee Student Ambassador (SA) on recruitment and onboarding. Administer the monthly payroll process with Human Resources and staff ICs on timesheet and SAs service hours. Offer support to the STA Manager on the Student Admission's process; pre-course counselling, student contract/advisory note, Student Pass & onboarding, and refund policy. Coordinate overseas immersion field trips and accompany students on trips when required. Support the department in organizing the Mobility Week in Lausanne campus once a semester. Travel to Switzerland to execute the program when required. Who you are You have a bachelor's degree or Diploma with relevant experience. You have at least three years of professional experience, preferably in the hospitality/event industry or in the field of education. You have excellent communication and interpersonal skills in a business environment. You demonstrate the ability to work with multicultural teams and in an international environment. You are a self-starter with a service- and customer-oriented mindset. You are suitable to travel. You have strong command of Microsoft Office tools and other communication platforms. You have experience in student counselling and/or student administration. Excellent English language skills (written and spoken). Versatile, good team spirit, autonomous, strong service and quality orientation, as well as very good interpersonal skills, problem solving oriented. What we offer The EHL Group offers exceptional benefits to its employees, including free meals, an attractive number of days off, a parking space as well as access to various services and facilities.Do you recognize yourself in this description? Send us your complete application without delay, only through this website. Please note that the documents submitted will be used to evaluate your application and will be processed by authorised EHL Group staff. For information on the processing of personal data, please consult our privacy policy . Applications sent by any other means will not be considered.