Director, Campus Operations and Student Affairs

**POSITION: DIRECTOR, CAMPUS OPERATIONS AND STUDENT AFFAIRS
Reporting to the Chief Executive Officer, the Campus Operations and Student Affairs Director will spearhead the development and improvement of operational activities in the Aidha campuses, ensuring that activities are conducted smoothly and efficiently to Aidha’s high standards. This key role will also contribute to strengthening Aidha’s student enrolment figures.

Further, this role is also responsible for directing, planning, and developing non-academic support services for the student body and alumnae aimed to enrich their experience in Aidha.

**The position is full-time (but an 80% part-time role is possible) **. The Director, Campus Operations and Students Affairs is expected to spend two Sundays a month on campus or at external sites for outreach events and attend Aidha events on evenings and weekends as necessary. (Note: time off-in-lieu will be provided for work on weekends or evenings.)

Aidha has a working-from-home policy; up to two days a week may be working-from-home days. Aidha values work-life balance and supports flexible work arrangements whenever possible. We believe in fostering an inclusive and supportive work environment for our employees.

**RESPONSIBILITIES**:
**Campus Operations**
- Lead the development and implementation of strategic and efficient operational systems and processes and contribute to the successful expansion of Aidha’s campuses
- Provide leadership for the facilities management and maintenance of Aidha campuses and spearhead the development of campus procedures and effective safety management, emergency or crisis response related to these functions
- Oversee and drive collaborative relationships with stakeholders such as Catapult, FAST, and other possible classroom venues in the future
- Lead the successful implementation of new student management system, assessing requirements, providing insights and ensuring smooth integration for improved operational efficiency

**Student Affairs**
- Lead the mapping of the students’ journey and experience at Aidha and develop student-centred, non-academic services and activities
- Drive the strategy for student recruitment efforts and student conversion in collaboration with the Director of Marketing and Partnerships
- Lead the development and implementation of engagement strategies for the Student Ambassador Programme and Alumnae Leadership Programme
- Oversee the planning of Aidha’s Annual Graduation Ceremony and other student and alumni related events and activities including Aidha’s extracurricular “Sunday Skills” learning sessions

**Evaluation**
- Oversee the planning and implementation of the course and programme evaluation from the student body in collaboration with the Director of Programmes and Development and/or Programmes Manager
- Summarise the findings and prepare recommendation reports for the CEO, the Board, and other purposes
- Lead the periodic review of Aidha’s standard operating procedures related to campus operations and implement improvements as needed

**IT and Cyber Security**
- Oversee the management, strategy, and security of the IT infrastructure of the organisation
- Lead efforts jointly with vendors and volunteers to improve IT processes, and manage potential risks and cyber security issues

**Other Responsibilities**
- Supervise and manage Aidha’s Campus and Student Affairs Manager, Student Affairs and Campus Associates, vendors, volunteers and /or interns involved in the activities under the Campus Operations and Student Affairs team
- Undertake any other duties assigned by the CEO

**ARE YOU OUR IDEAL CAMPUS OPERATIONS AND STUDENT AFFAIRS DIRECTOR?**

Our ideal Director, Campus Operations and Student Affairs has that rare combination of being able to think big picture but yet be able to get down to the details. They are able to work both strategically and operationally. They must have a passion for working and interacting with people from diverse cultures and enjoy working in a small and fast-paced team. They possess superior organisational skills, a can-do attitude, and understands the value of ownership and accountability. They must be able to deal with all matters relating to the Aidha campus and our students with empathy, humility, and authenticity. If you enjoy adopting a collaborative approach and creating a thriving work environment while making a positive impact in society, then we want you on our team

**In return, what you can expect from your time with us at Aidha is **
- Enhance organisational skills through strategic planning and efficient scheduling of classes and events, ensuring smooth operations and maximizing resource utilization
- The opportunity to play a leading role in several key projects currently in progress that will enable our growth
- Gain valuable experience in planning and developing programs and initiatives aimed at making a positive impact in the lives of beneficiaries
- Develop strong i