Production Support Analyst
2 days ago
Roles & Responsibilities Responsibilities · Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and/or mitigate outages. · Perform in-depth analysis of production problems, identifies root causes and recommends solutions to resolve application malfunctions and prevent recurrence. · Ensure all incidents, incidents and changes are progressed efficiently and effectively to meet application service levels · Help in identifying, coordinating and implementing initiatives/projects that promotes efficiency and optimization of daily processes · Proactively identify opportunities to improve system efficiency and/or availability · The role is part of an on-call support team (on-rotation basis) that ensures production stability. Angeline Aw Kwee Choo (R ) A-IT Software Services Pte Ltd EA License No: 24C2345 “This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA. Tell employers what skills you have OracleAnalytical SkillsPhysicsInvestment BankingRoot Cause AnalysisScriptingUnixTrading SystemsSQLApplication SupportSQL ServerBankingBridgeLinuxFinancial ServicesSoftware Development
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2nd Line Support Analyst
1 day ago
Singapore Informa Global Support Full timeCompany Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...
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Treasury System Support Analyst
1 week ago
Singapore GMP Group Full timeTreasury System Support Analyst (Production Support)About the job Treasury System Support Analyst (Production Support)Responsibilities: Provide functional and technical expertise for treasury and in-house
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Production Support Analyst
3 days ago
Singapore SAKSOFT PTE LIMITED Full timeExperience: 3 to 5 Years Role: Production Support Analyst **Responsibilities**: - Design appropriate metrics for reporting on key performance and quality indicators - Test, maintain and recommend software improvements to ensure strong functionality and optimization Work with production support team members to conduct root cause analysis of issues, review...
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Product Support Analyst
1 day ago
Singapore Visa Full timeCompany Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...
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Production Support Analyst
3 days ago
Singapore SAKSOFT PTE LIMITED Full timeExperience: 3-5 years of relevant experience Role: Production Support Analyst **Key Skills**: Open System / Unix & L2 prod supt **Key Responsibilities**: - Responsible for BAU production support for key / certificate renewal activities - Responsible for Group RDR / In-Country DR / external business partner BCP support for pre-test and actual run -...
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Production Support Analyst
3 days ago
Singapore SAKSOFT PTE LIMITED Full time**Experience**: 10+ Years **Role**: Production Support Analyst **Key Skills**: - SQL, Maria DB, Splunk, Junit, Mockito - Red Hat Linux, Shell Script, Java, React JS, **Key Responsibilities**: - As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support...
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Product Support Analyst
1 week ago
Singapore Recorded Future Full timeWith 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company!The Product Support Analyst role is part of our Product organization, driving problem solving, product bug escalations, threat intelligence solutions support, and intelligence...
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Support Analyst
2 weeks ago
Singapore Shell Infotech Full time**Support Analyst**: **Requirement Title**: - Support Analyst**Function**: - Java Technologies**No of position**: - 1**Experience**: - 3.00 - 12.00 (years)**Availability**: - Short Period**Location**: - Singapore**Status**: - Open**Support Analyst - Contract**: **RESPONSIBILITIES** 1) Work in fast paced environment for bank or financial house. 2)...
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Production Support Analyst
1 day ago
Singapore SAKSOFT PTE LIMITED Full timeExperience: 5+ Years Role: Production support analyst Key Responsibilities: - Explore further risk and opportunity to enhance monitoring framework including standard, procedure and tools - Explore further technical options to enhance standard process of implementing automation request - Setup and maintain standard operation excellence tools including...
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Product Support Analyst
2 weeks ago
Singapore Opus 2 Full timeAs a Product Support Analyst, you'll serve as the first point of contact for users of our legal technology products, providing timely, effective technical support through phone, email, and an internal portal. You'll troubleshoot and resolve software issues, document cases in our helpdesk system, and escalate complex problems to second-line support when...