Production Support Analyst
10 hours ago
Experience: 5+ Years
Role: Production support analyst
Key Responsibilities:
- Explore further risk and opportunity to enhance monitoring framework including standard, procedure and tools
- Explore further technical options to enhance standard process of implementing automation request
- Setup and maintain standard operation excellence tools including monitoring, alert, performance management and data management etc.
Key Requirements:
- Bachelor’s degree in computer science/engineering
- Minimum 3 years of working experience with CI/CD tools
- Minimum 1 years of working experience with DevOps or Scrum
- Minimum 1 years of working experience with log management tool like Splunk, ELK, BMC etc
- Basic knowledge or concept of Cloud, Container, Micro services
- Self-motivated and strong self-study ability to keep up with rapid changes by constantly updating technical skills and knowledge
- Possess the ability to both analyze systems and think creatively to come up with innovative solutions
- Good understanding and experience with project SDLC methodology - planning, tracking, requirement analysis, design, development, testing, implementation
- Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills
- Strong communication, presentation and interpersonal skills
- Excellent time-management skills
- Ability to work in a fast-paced, team-oriented environment
- A strong and assertive communicator in speaking and writing
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