Platform & SRE Engineer (Digital Workplace)

1 day ago

Singapore Centre for Strategic Infocomm Technologies (CSIT) Full time

Join to apply for the
Platform & SRE Engineer (Digital Workplace)
role at
Centre for Strategic Infocomm Technologies (CSIT)
This role focuses on the development, integration, and operation of digital workplace platforms and services. It involves implementing modern software and security engineering practices, ensuring system reliability through SRE principles, and managing enterprise communication and collaboration technologies. The position requires coordination across internal teams and vendors to deliver scalable, secure, and high-performing solutions.
Responsibilities
Develop, implement, and integrate scalable enterprise communication and collaboration platforms and services, including hardware, software, and SaaS tools, applying engineering best practices across COTS and proprietary solutions.
Apply modern software engineering practices such as Infrastructure as Code (IaC), CI/CD pipelines, automated testing, and version control to enhance platform reliability and agility.
Design secure and intelligent platforms by integrating security principles (e.g., access control, encryption, compliance) and managing AI agents for automation and improved digital experiences.
Ensure platform reliability and Digital Employee Experience (DEX) by administering observability tools, defining and monitoring SLOs/SLIs, and responding effectively to operational issues through proactive troubleshooting and incident response plans.
Minimum Qualifications
Degree in Computer Science/Engineering or Electronic/Electrical Engineering.
Expert knowledge in one of the following areas:
Conferencing platforms (e.g., Cisco, Q-Sys, Pexip).
Communication platforms (e.g., Skype, Mattermost, OnTalk).
Collaboration platforms (e.g., Outlook, SharePoint, Confluence).
Proficiency in deploying platforms across Windows, Linux, and Android OS.
Ability to configure and maintain databases, server modules, and client modules.
Familiarity with modern DevOps practices and tools (e.g., PowerShell, Python, Terraform).
Familiarity with observability tools (e.g., ElasticSearch).
Experience with containerized environments (e.g., Docker, Kubernetes).
Experience with device management systems (e.g., Samsung EMM, WS1, UEM).
Nice-to-haves
Experience managing AI agents integrated with enterprise systems.
Strong understanding of secure software development lifecycle.
Ability to drive continuous improvement in digital employee experience.
Exposure to both COTS and proprietary solutions.
As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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