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SRE and Cloud Solutions Engineer
3 weeks ago
Job Description:
This role focuses on developing, integrating, and operating digital workplace platforms and services. It involves implementing modern software engineering practices, ensuring system reliability through SRE principles, and managing enterprise communication and collaboration technologies.
Responsibilities:
Develop, implement, and integrate scalable enterprise communication and collaboration platforms and services, including hardware, software, and SaaS tools, applying engineering best practices across COTS and proprietary solutions.
Apply modern software engineering practices such as Infrastructure as Code (IaC), CI/CD pipelines, automated testing, and version control to enhance platform reliability and agility.
Design secure and intelligent platforms by integrating security principles (e.g., access control, encryption, compliance) and managing AI agents for automation and improved digital experiences.
Ensure platform reliability and Digital Employee Experience (DEX) by administering observability tools, defining and monitoring SLOs/SLIs, and responding effectively to operational issues through proactive troubleshooting and incident response plans.
Minimum Qualifications:
Degree in Computer Science/Engineering or Electronic/Electrical Engineering. Expert knowledge in one of the following areas: Conferencing platforms (e.g., Cisco, Q-Sys, Pexip). Communication platforms (e.g., Skype, Mattermost, OnTalk). Collaboration platforms (e.g., Outlook, SharePoint, Confluence). Proficiency in deploying platforms across Windows, Linux, and Android OS. Ability to configure and maintain databases, server modules, and client modules. Familiarity with modern DevOps practices and tools (e.g., PowerShell, Python, Terraform). Familiarity with observability tools (e.g., ElasticSearch). Experience with containerized environments (e.g., Docker, Kubernetes). Experience with device management systems (e.g., Samsung EMM, WS1, UEM).
