Customer Service

4 hours ago


Singapore TUCK LEE ICE PTE. LTD. Full time

Customer Service
Position Title : Customer Service Specialist / supervisor
Job Responsibilities :
Process daily orders and arrange for drivers to deliver goods.
Handle customer inquiries and provide answers via phone, email, WhatsApp, and other communication channels.
Resolve customer complaints and maintain positive customer relationships.
Record customer feedback and provide suggestions for improvement.
Assist the team in completing daily tasks to ensure service quality.
Requirements :
College degree or above; relevant experience preferred.
Strong communication skills and team collaboration spirit.
Detail-oriented, patient, and able to work under pressure.
Familiarity with office software and basic computer skills.
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