Senior / Guest Service Executive, Living Room (Club Lounge) (the Barracks Hotel Sentosa)

Roles & Responsibilities Responsibilities Create positive and memorable guests’ experiences within the hotel lobby and club lounge (Living Room). Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and...

Responsibilities Create positive and memorable guests' experiences within the hotel lobby and club lounge (Living Room). Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate knowledge of guests'...

ResponsibilitiesCreate positive and memorable guests' experiences within the hotel lobby and club lounge (Living Room).Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries.Maintains comprehensive and accurate knowledge of guests'...

Your welcoming smile provides true hospitality to our guests at the Club Lounge. The moment a guest enters the hotel, they will be amazed by the exceptional service provided by our frontline colleagues. As a Guest Services Officer (Club Lounge), you’ll be responsible for the aspects of the Food & Beverage function to deliver a memorable service to guests...

At **Holiday Inn® Hotels & Resorts**, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title. At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s...

At **Holiday Inn® Hotels & Resorts**, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title. At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s...

ResponsibilitiesProvide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings.Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.Take ownership of problems, handle guest complaints promptly...

Job Description To assist the Club Manager oversee the operations of the entire Momentum Club. To co-ordinate Momentum Club activities efficiently to maximize guest satisfaction in the hotel. To ensure pre-arrival preparations are carried out for all reserved bookings for the day. To conduct detailed check of breakfast setup and cocktail setup to ensure that...

**A little taste of your day-to-day** Every day is different, but you’ll mostly be: - Preparing buffet set-up for breakfast and evening cocktail and provide host/hostess service to our club paying guest at the Club Lounge - Greeting all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every...

Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed....