Resorts General Manager
5 days ago
Privately owned (UHNW) newly establishing hospitality brand UTOPIA is seeking a highly skilled and motivated Hospitality General Manager. This role requires a professional with extensive hospitality product creation and operational experience, capable of assessing and influencing design from an operational perspective and building the luxurious product from scratch, including the service, brand identity and implementation of best practices. The ideal candidate will have a background as a Head of Product in hospitality, Hotel General Manager, Pre-Opening Manager or a similar role, that has already built a strong product with the highest standards of luxury and efficiency. Responsibilities Product Development: Determine service levels based on UTOPIA's vision. Define the property concept and brand identity, identify the targeted guest profile and develop leisure and activity concepts, create food and beverage strategies, outline the operational model, establish staffing strategies and ensure property security and guest confidentiality, incorporate sustainability and environmental requirements Review Building Plans: Contribute to creating highest level of guest experience and operational efficiency. Provide comments on the full set of plans (including mark-up), review construction plans, assess proposed facilities, and evaluate layouts for guest rooms, suites, and public areas, examine materials, finishes, and furniture selections Manage Hotel Operations: Plan and execute hotel operational processes: SOP for staff, recruitment, suppliers management, maintenance and servicing; manage CJM and overall guests treatment from the first contact of the marketing department to the creation of a regular core customer base, other best practices. Establishing regular processes to control and improve the functioning of hotels/villas Requirements Must Have Fluent or native-level English and Spanish Minimum 2+ years in hotel management roles (e.g., Director of Operations, General Manager) Strong understanding of HNWI guest expectations and ultra-luxury service standards Exceptional communication and stakeholder-management skills Nice to Have Additional languages (e.g., Portuguese) Demonstrated career growth within hospitality (e.g., Front Office Manager → Operations Director → Brand/Positioning → GM) Combined experience in leading international luxury hotel brands (Six Senses, Anantara, Belmond, One&Only, Aman, etc.) and private luxury boutique properties Experience building a hospitality product or service standards from scratch at the highest luxury level Exposure to commercial functions, including marketing, budgeting, F&B, spa operations, and wellness/treatment concepts Knowledge of property management systems, hotel tech stacks, and integrations Ability to analyze and elevate guest experience while improving operational efficiency Strong business acumen, empathy, and a hands-on, can-do attitude #J-18808-Ljbffr
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RESORT MANAGER
1 week ago
Singapore THE STRAITS RESORTS PTE. LTD. Full timeJob Description The Resort Manager is responsible for overseeing the day-to-day operations of the retirement resort, ensuring the delivery of high-quality services, and providing exceptional customer service to residents, families, and guests. The successful candidate will be responsible for the following: Operational & Facilities Management Oversee the...
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resort manager
19 hours ago
Singapore THE STRAITS RESORTS PTE. LTD. Full time $80,000 - $120,000 per yearJob Description:The Resort Manager is responsible for overseeing the day-to-day operations of the retirement resort, ensuring the delivery of high-quality services, and providing exceptional customer service to residents, families, and guests.The successful candidate will be responsible for the following:1. Operational & Facilities ManagementOversee the...
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Seamstress (Hotel / Resort)
2 weeks ago
Singapore MANDAI RESORTS PTE. LTD. Full time**Main Duties and Responsibilities** As the Seamstress for the Resort, you will be responsible for altering the Resort’s uniforms, linen and guest items, when necessary. **Key Responsibilities** - Perform alterations, repairs, and maintenance on Resort’s linens, uniforms, and guest clothing. - Maintain and organize sewing supplies and equipment,...
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Gardener (Hotel/resort)
2 weeks ago
Singapore MANDAI RESORTS PTE. LTD. Full timeWe are seeking a dedicated and experienced **Gardener**to join our grounds maintenance team. Incumbent will be responsible for maintaining the resort's gardens, landscaping, and green spaces to ensure they remain pristine and aligned with our luxury eco-resort standards and sustainability practices. This role is essential in creating and maintaining the...
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Reservations Executive
2 weeks ago
Singapore MANDAI RESORTS PTE. LTD. Full time**Main Duties and Responsibilities** As the Reservations Executive for the Resort, you will be managing the room bookings and ensure that our guests have an exceptional experience from their initial reservation till the end of their stay in our Resorts. The Reservations Executive plays an important role in processing reservations effectively and works...
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Sales Coordinator
1 week ago
Singapore Banyan Tree Hotels & Resorts Full timeOverview We are seeking a detail-oriented and creative Marketing Communication Sales Coordinator to join our team in Mandai Rainforest Resort by Banyan Tree. Reporting to the Assistant Director of MARCOMM, the incumbent will be responsible for supporting our marketing efforts and enhance our Resort's brand presence. You will help in developing and executing...
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Assistant Finance Manager
7 hours ago
Singapore MANDAI RESORTS PTE. LTD. Full timeMain Duties and Responsibilities At Mandai Rainforest Resort, we believe every role contributes to our mission of creating unforgettable guest experiences while caring for the environment and wildlife around us. As Assistant Finance Manager, you will be a key part of our Finance team, ensuring smooth and accurate handling of financials, Cost Control, General...
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Linen Room Supervisor
1 week ago
Singapore Banyan Tree Hotels & Resorts Full timeMain Duties and Responsibilities As the Resort's Linen Room Supervisor, the incumbent will be responsible for managing our linen operations, including the collection, sorting, storage, and distribution of linens. Key Responsibilities Responsible for the operations of the Linen Department, which includes collecting, sorting, washing, and distribution of...
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Uniform Services Attendant
2 weeks ago
Singapore MANDAI RESORTS PTE. LTD. Full time**Main Duties and Responsibilities** As the Uniform Services Attendant for the Resort, you will be responsible for managing the distribution, maintenance and overall condition for the employees’ uniforms. Your key role is to ensure that our Resort’s team members have access to clean and well-maintained uniforms, ensuring the team members’ appearance...
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Sales Manager, MICE
7 hours ago
Singapore MANDAI RESORTS PTE. LTD. Full timeMain Duties and Responsibilities As the Sales Manager overseeing MICE and Corporate events, you will have the remit of formulating the overall sales strategy for these areas. You will need to grow our relationships with corporate clients, event planners, and agencies to secure bookings for MICE and Corporate events and position the Resort as the ideal...