Product Operations Specialist Traineeship

17 hours ago

Singapore Ministry of Education, Singapore (MOE) Full time

Description Product Operations Specialist Traineeship ( ) The GRaduate Industry Traineeship Programme within the Public Service ( ) aims to provide fresh graduates with opportunities to gain industry-relevant skills and experience that can strengthen their employability to take up full-time roles in the sector. As a Product Operations Specialist Trainee in the Digital Workplace for Schools & Educator Productivity Branch of the Digital Excellence & Products Division (DXD), you will be responsible for ensuring our teacher Professional Development (PD) ecosystem runs smoothly at scale. You will assist in the migration of existing learning content onto a new learning platform, package bite-sized micro-learning units, onboard end users to various PD tools (e.g., formative feedback on teaching videos) in the ecosystem, and data collection and synthesis for insights. You’ll partner with content authors, instructional designers, engineers, and PD leads to streamline workflows, support users, and continuously improve our PD offerings. Key Areas/competencies To Be Developed Product operations in scale Project management skills Stakeholder management Data collection and synthesis Performance monitoring What You Will Be Working On Content Migration & Platform Configuration Micro-Learning Unit Management Onboarding & Adoption Design Data & Feedback Collection and Synthesis Support & Issue Resolution What We Are Looking For Experience in designing and feedback collection (e.g., survey) on identified key flows and touchpoints to generate insights Organisational and project-management skills to coordinate content audits, migration pipelines, and version control Strong written and verbal communication, with the ability to write clear user guides, FAQs, and training materials for educators Basic scripting or automation proficiency (e.g., Python, JavaScript, or Zapier/Make) to build lightweight integrations and streamline workflows Familiarity with AI/ML tools or prior experience in educational technology and learning-design frameworks would be an advantage. We are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr Industry Other Category Management & Operations Sub Category Product Management

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