Fraud Operations Manager

6 days ago

Singapore Monograph Full time

Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe’s business or users. From merchant fraud to card testing and account takeover, our goal is to build a scalable, highly accurate organization of investigators to mitigate risk to Stripe and our users. The team is globally distributed and regularly coordinates with stakeholders across all regions.
What you’ll do
As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to Stripe's highly complex and evolving fraud landscape.
Responsibilities
Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment.
Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
Set a strategic vision for the team and build the path to execute it in both the short and long-term.
Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation.
Maintain oversight of operational vendor performance related to fraud, card testing, account takeover, and financial partner workstreams to ensure compliance.
Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
Define and manage core metrics, SLAs, and performance of the organization.
Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.
Ensure risk management efforts do not compromise the user experience.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
5+ years of experience in fraud/risk or management roles, preferably in a fast-paced, high-growth environment.
Proven track record of leading and developing high performing teams and working groups.
Strong strategic thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions.
Passion for delivering a user-centric experience while effectively managing risk.
Preferred qualifications
Expertise in fraud and risk management including data analysis, root cause analysis, and process improvement.
Experience analyzing data and creating dashboards and visualizations.
Strong proficiency sourcing and analyzing data using SQL.
Experience working closely with engineering teams to develop and enhance investigative tools and treatments.
Bachelor’s degree or higher in a relevant field; advanced degree or certification is a plus.
Office Location
Singapore
Team
Operations
Job Type
Full time
Salary and Benefits
The annual salary range for this role in the primary location is S$156,000 - S$234,000. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.
Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.
Apply for this role
#J-18808-Ljbffr

  • Fraud operations manager

    6 days ago

    Singapore STRIPES Full time

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount...

  • Fraud operations manager

    4 days ago

    Singapore This Is An IT Support Group Full time

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering...

  • Fraud Operations Manager

    1 week ago

    Singapore STRIPE PAYMENTS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesWho we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have...

  • Fraud Operations Manager Leader

    3 days ago

    Singapore This Is An IT Support Group Full time

    About the Role:The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe's business or users. As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization.Key responsibilities include driving the...

  • Fraud Operations Manager

    6 days ago

    Singapore Stripe Full time

    Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That...

  • Fraud Operations Lead

    6 days ago

    Singapore Charterhouse Pte Ltd Full time

    Charterhouse is currently partnering with a Growing Financial Institution to source for a Fraud Operations Lead. Seated within Line 1, the incumbent will be tasked to enhance fraud detection capabilities, implement effective risk management strategies, and ensure compliance with regulatory requirements. RESPONSIBILITIES: The incumbent will be leading the...

  • Head of Fraud Operations

    6 days ago

    Singapore Standard Chartered Singapore Full time

    We're looking for a talented individual to lead our Fraud Operations team as Head of Fraud Operations in Singapore. As a senior leader, you will be responsible for designing and implementing fraud prevention strategies and ensuring the effective operation of our fraud detection systems.Key Responsibilities:Develop and implement fraud prevention strategies...

  • Fraud Business Analyst

    6 days ago

    Singapore Shopee Full time

    Fraud Business Analyst - Fraud, Regional Operations Department: Operations Level: Experienced (Individual Contributor)The Operation teams at Shopee cover the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs...

  • Fraud Investigation Manager

    6 days ago

    Singapore PT Trinusa Travelindo Full time

    Fraud Investigation Manager page is loaded Fraud Investigation Manager Apply locations Singapore - Local Office Indonesia - Jakarta, Green Office Park 1 posted on Posted Yesterday job requisition id R0006637It's fun to work in a company where people truly BELIEVE in what they're doing!Job Description Plan, design, execute and evaluate fraud...

  • Cyber Fraud Operations Manager

    6 days ago

    Singapore Citi Full time

    Job OverviewCiti is seeking a skilled Cyber Fraud Operations Manager to lead efforts in preventing, monitoring, and responding to information/data breaches and cyber-attacks. This role ensures the execution of Information Security directives and activities align with Citi's data security policy.Responsibilities:The Cyber Fraud Operations Manager performs...

  • Fraud Prevention Operations Manager

    6 days ago

    Singapore STRIPES Full time

    Job OverviewAs the Fraud Operations Manager at STRIPES, you will be responsible for driving the execution of short and long-term initiatives to futureproof the organization. This includes ensuring it is well-equipped to scale and adapt to our highly complex and evolving fraud landscape. You will lead a globally distributed team and regularly coordinate with...

  • Head of Anti-Fraud Operations

    6 days ago

    Singapore Charterhouse Pte Ltd Full time

    We are seeking a Head of Anti-Fraud Operations to join our team at Charterhouse Pte Ltd. In this role, you will be responsible for enhancing fraud detection capabilities and implementing effective risk management strategies.About the Role:The successful candidate will lead the anti-fraud operations team to develop and implement a comprehensive fraud...

  • Fraud Management Director

    6 days ago

    Singapore Monograph Full time

    Monograph OverviewWe are Stripe's financial infrastructure platform for businesses, providing millions of companies with the tools to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, which requires us to build a scalable, highly accurate organization of investigators to...

  • Fraud Operations Manager

    3 days ago

    Singapore Citigroup Inc. Full time

    Job Summary:Citigroup Inc. seeks a skilled Cyber Fraud Analyst to join its Security Operations Center team.Responsibilities:Monitor and analyze digital fraud attacks using various Security Event Monitoring platforms.Leverage tools such as Web Threat Detection, Real Time Fraud Risk Assessment, Big Data and Digital Application Monitoring tools.Collaborate with...

  • Fraud operations specialist

    6 days ago

    Singapore Maribank Singapore Private Limited Full time

    Job Description Responsible for conducting fraud investigations Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations Work with internal...

  • Senior Fraud Operations Lead

    6 days ago

    Singapore Monograph Full time

    About MonographWe are a financial infrastructure platform for businesses, empowering millions of companies to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, requiring us to build a scalable, highly accurate organization of investigators to mitigate risk.The RoleAs a Senior...

  • Fraud Prevention Manager

    3 hours ago

    Singapore GXS Bank Full time

    GXS Bank OverviewWe live in dynamic times where technology reshapes how we live, and we aim to use it to redefine how financial services are offered. Our goal is to provide innovative solutions to our customers, leveraging technology and data to drive financial inclusion and create a positive impact in our community.The Job DescriptionThis Mid-Senior level...

  • Fraud Risk Manager

    7 hours ago

    Singapore GXS Bank Full time

    Direct message the job poster from GXS Bank Talent Acquisition Business Partner at GXS Bank About GXS Bank: We are living in dynamic times. Technology is reshaping how we live, and we want to use it to redefine how financial services are offered. GXS Bank is a forward-thinking financial institution that aims to provide innovative solutions to our customers....

  • Fraud Risk Manager

    6 days ago

    Singapore GXS Bank Full time

    Reporting to the Head of Credit & Fraud Risk, this is a Second Line of Defence role under the Risk Management function. The role is responsible for setting the fraud risk policy and procedures for the Bank, working with the business functions to carry out fraud risk assessments, devise and implement fraud rules, etc. Job Responsibilities: Delivering...

  • Fraud Prevention Manager

    3 days ago

    Singapore MOH Holdings Full time

    MOH Holdings is seeking a Fraud Prevention Manager to lead our efforts in preventing and detecting financial crimes. As a Forensic Auditor, you will be responsible for developing and implementing effective fraud risk management strategies, conducting thorough and high-standard forensic investigations, and providing ad-hoc fraud training.Job...