Claims Manager

3 days ago


Singapore SECOND TALENT SG PTE. LTD. Full time
Roles & Responsibilities

GENERAL SUMMARY
To support A&H growth and customer service in claims management, the Regional A&H Claims Manager, will work with regional underwriters in promoting claims service level and process efficiency. This role should identify claims asset for the region.
DUTIES AND RESPONSIBILITIES

  • Ensure that the claims team is capable of negotiating settlement and denials with clients and producers.
  • Ability to manage direct customers and business partners
  • Manage the A&H claims team in Asia
  • Ability to review claims process and procedures and promote efficiencies
  • Marketing with the business partners
  • Manage service provider which offer 24 hours hotline to the customers

QUALIFICATIONS

  • Minimum 5-7 years related insurance working experience with people management/ supervisory experience
  • Tertiary education preferred with insurance or claims related education or equivalent
  • Marketing skill required
  • Fluent in English
  • Able to work independently and under pressure
  • Familiar with Microsoft Office
Tell employers what skills you have
Coaching
Budgets
Claims Management
Microsoft Office
Construction
Process Improvement
Service Level
Pressure
Microsoft Word
Customer Service
Customer Services
Able To Work Independently
People Management
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