Partnership Manager
6 days ago
Join to apply for the Partnership Manager - Live Entertainment & Lifestyle role at Ten Lifestyle Group
2 days ago Be among the first 25 applicants
Join to apply for the Partnership Manager - Live Entertainment & Lifestyle role at Ten Lifestyle Group
Get AI-powered advice on this job and more exclusive features.
Driving Innovation and Trust: Ten's Journey to Redefine Service Excellence
Ten is on a mission to become the most trusted service business in the world. Our technology-driven Product strategy lies at the heart of delivering world-class lifestyle, travel, dining, and entertainment services. Over 50 global clients, including HSBC, Swisscard, and RBC already trust us to serve millions of high-net-worth members through multi-year, revenue-generating contracts.
We are globally scaled, profitable, and proud to be the first B Corp listed on the London Stock Exchange (AIM). Our focus remains on AI and technology investments that position us as the primary way our members organize their leisure lives.
For more information, please watch Ten's Growth Engine Video
Overview
Join Our Team as a Partnership Manager
We're seeking a dynamic Partnership Manager to grow and manage supplier relationships that grant our members priority access to exclusive experiences across live entertainment, restaurants, and luxury brands. Your goal: deliver unique member benefits, grow revenue, and fulfill client contracts.
You'll work cross-functionally with other stakeholders, especially our Live Entertainment team to ensure consistent performance, fresh strategies, and shared success. A passion for innovation, deep industry knowledge, and a "build it and they will come" mindset is a must.
Key Responsibilities
- Own supplier relationships and contracts in your market (e.g., ticket allocations, inventory, commission, and promotional assets)
- Support Lifestyle Managers in Singapore, Hong Kong, and APAC in nurturing long-term supplier relationships
- Monitor supplier performance, driving NPS, efficiencies, and member satisfaction
- Use data to refine live event strategies by region/client, boosting member engagement and revenue
- Collaborate with Marketing, Content, and Global Proposition to maximize visibility of offers and events
- Stay competitive by understanding market trends and competitor offerings
- Streamline processes and share learnings across teams and regions
- Lead new partnership campaigns and member strategies to drive satisfaction and retention
- Contribute to global strategy, procurement, and support new business proposals
- Manage key client and partner relationships, providing continuity and strategic insight
Requirements
We are looking for someone who is:
- Fluent in Mandarin and/or Cantonese on a professional level
- Experience in managing Live Entertainment partnerships (e.g., ticketing, promoters, venues)
- Strong commercial acumen and contract negotiation skills
- Comfortable developing B2B offers across lifestyle sectors like dining, retail, and travel (a plus)
- Ability to build strategy using performance data, industry insights, and commercial judgment
- Skilled project and
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