Assistant Director

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Assistant Director
role at
Montfort Care
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Join to apply for the
Assistant Director
role at
Montfort Care
About Us
Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG
About Us
Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG
Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.
We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.
Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that
Job Description
The Assistant Director supports the Deputy Director in overseeing the day-to-day operations, strategic planning, and professional development within the Family Service Pillar. This role includes supervision of staff, service delivery management, stakeholder engagement, and operational oversight. A key responsibility also includes leading the review and implementation of internal policies to ensure compliance, relevance, and alignment with best practices.
Operation Management
Provide inputs for setting the strategic direction
Develop the annual work plan for the team
Conduct budget planning and review to ensure budget optimisation
Evaluate delivery structures and processes for the implementation of programmes and initiatives
Assist in managing reports, proposals, audits, and evaluations for funders and stakeholders
Lead audit on service quality to ensure compliance with policies
Oversee the maintenance of appropriate record keeping systems in line with data protection guidelines
Adapt crisis management approaches that enable the organisation to minimise risks during crisis situations
Service Delivery Oversight
Oversee the provision of core family services, including casework, group work, and community outreach
Monitor service outcomes to ensure quality, effectiveness, and compliance with national social service standards
Review and manage complex or high-risk cases as needed
Understand market trends and conducts needs gap analysis to develop new social work and/or counselling programmes and initiatives for the team
Review client outcomes and satisfaction
Policy Development and Review
Lead regular review and updating of the policies, procedures, and Standard Operating Procedures (SOPs)
Ensure policies comply with current social service legislation, funder guidelines, and professional ethical standards
Communicate policy changes effectively to staff and oversee consistent implementation and adherence
Stakeholder Engagement and Partnerships
Build network of professional partnerships across agencies to provide social work services
Lead social work practice across disciplines within the organisation
Identify service gaps to address issues in social work services arising from the national agenda and social issues
Resource Management
Manage the use of resources allocated
Operationalise strategies for deployment of resources to fulfil the needs of the centre or department
Review funding proposals for the delivery of services
Conduct manpower planning, recruitment, selection and assessment of staff
Assess capability requirements to ensure the delivery of services provided by the centre or department
Leadership and Team Management
Lead and manage a team, providing guidance, support, and mentorship to ensure high performance and professional development
Assess developmental needs and expertise required of staff and ensure training opportunities for their growth and development for the team and set direction for capability development initiatives
Foster a positive work environment that promotes teamwork, collaboration, and continuous learning
Qualification & Skills
Bachelor's Degree in Social Work, Counselling or a related field of study from an accredited institution
Other Information
Relevant Experience
At least 8 years of relevant experience in Social Work, Counselling, or related field
Prior experience in managing programmes and teams would be an advantage
Competencies
Strong leadership, organisational, and decision-making skills
Ability to multi-task and work in a fast-paced and dynamic environment
Analytical ability & problem-solving skills to analyse information quickly and accurately, and formulate decisions and make recommendations
Ability to manage staff, operations, and complex cases effectively
Excellent verbal and written communication skills
Effective report writing skills
Committed and can-do attitude
Only shortlisted candidates will be notified.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Business Development and Sales
Industries Non-profit Organizations
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