Vice President, New Product Development

Join to apply for the Vice President, New Product Development role at SATS Ltd. About Us Headquartered in Singapore, SATS Ltd. is one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. Key Responsibilities Lead the New Product Development function for ground handling (above-wing and below-wing) and cargo handling (on and off-airport). Collaborate with stakeholders to develop and launch a continuous stream of new products and services that set us apart and deliver value. Build, develop and maintain a new product development framework and governance system to increase success rate and efficiency. Lead, mentor and develop a small team of New Product Development colleagues into a high performing team. Foster a culture of ownership, performance and continuous improvement within the team. Leverage customer, competitor and industry insights as well as colleague crowd sourcing to build a pool of ideas for development of new products and services. Ensure that ideas are registered in a database with the relevant minimum data points. Leverage technology and other resources to perform a light touch qualification of all relevant ideas, including parameters such as strategic fit, estimated market size, growth and margins, as well as ability to execute and win. Review options, refine qualification and research opportunities to put forward recommendedations for investments in tests and piloting. Identify and execute quick and low-cost options for testing and piloting new ideas. Establish relevant KPIs to evaluate pilots and proofs of concept. Iterate on ideas, test and pilots to either fail fast or achieve a successful result. For successful pilots/proofs of concept, develop a plan for maturing and scaling the idea to be viable for launch and success in the target market. Develop financial business cases for the development work of maturing and scaling in accordance with the plan. For approved business cases, execute on the plan and develop viable products and services ready for launch. This includes maturing the value proposition, processes and setup for delivery of the product, tech development, go‑to‑market plans, pricing strategy, sales collateral, training, etc. Responsible for product launch and (after stabilisation) handover to the product management team. Key Requirements Minimum 10 years of progressive experience in at least four of the following disciplines: New Product Development, Product Management, Solution Design, Process Design, IT system development, Air cargo Handling, Air ground handling, Warehousing & Distribution, Sales / Sales Management, Program Management. Cultural agility and ability to work in a matrix/global organisation. Ongoing commitment to training and professional development (through conferences, courses, certifications etc.) to stay current with industry best practices. Strong knowledge of international supply chains. Ability to translate customer needs and pains into new services and solutions. Knowledge of agile development principles. Collaborative (ability to partner with a global team is key), adaptable and resilient. Innovative and visionary. #J-18808-Ljbffr