Director, TB Operations Excellence, SPDAP

2 days ago

Singapore Sumitomo Mitsui Banking Corporation Full time

Director, TB Operations Excellence, SPDAP - SMBC

Director, TB Operations Excellence, SPDAP - SMBC

  • Collaborate with Stakeholders in driving Enterprise Value and excellence in Transaction Banking business across Business Operations, IT & Finance functions
  • Operations Excellence: Some of these include driving Process re-engineering, process simplifications, achieve higher STP via better Data quality, Agentic automation, Business activity monitoring and clear measurable KPI's
  • IT excellence: Better quality of delivery, lower cost to develop, Vendor engagement models, better cost and effort estimation models, right balancing of delivery across Offshore- Onshore delivery centers etc.
  • Finance Excellence: Managing Investment roadmaps, Budgeting process, Investment sizing and reducing TCO, Project financial tracking frameworks and tools, continuous Value realization
  • Implementing organization-wide goal setting, performance management, and annual operations planning
  • Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met
Objectives of this role
  • Collaborate with Stakeholders in driving Enterprise Value and excellence in Transaction Banking business across Business Operations, IT & Finance functions
  • Operations Excellence: Some of these include driving Process re-engineering, process simplifications, achieve higher STP via better Data quality, Agentic automation, Business activity monitoring and clear measurable KPI's
  • IT excellence: Better quality of delivery, lower cost to develop, Vendor engagement models, better cost and effort estimation models, right balancing of delivery across Offshore- Onshore delivery centers etc.
  • Finance Excellence: Managing Investment roadmaps, Budgeting process, Investment sizing and reducing TCO, Project financial tracking frameworks and tools, continuous Value realization
  • Implementing organization-wide goal setting, performance management, and annual operations planning
  • Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met
Responsibilities
  • Analyze internal operations and identify areas for process enhancement
  • Ensure business strategies and plans are continuously aligned with the short- and long-term objectives developed in tandem with Stakeholders
  • Partner with Business, Sales & RM's so that sufficient investment capital can be budgeted for near-term growth targets
  • Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability
  • Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts
  • Build and maintain trusting relationships with key customers, clients, partners, and stakeholders
Required skills and qualifications
  • At least 10 years of relevant
  • Excellent experience in executive leadership roles
  • Excellent leadership skills, with steadfast resolve and personal integrity
  • Understanding of advanced business planning and regulatory issues
  • Solid grasp of data analysis and performance metrics
  • Ability to diagnose problems quickly and foresee potential issues

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