Proactive sales executive
2 days ago
JOB SUMMARY
Responsible for managing the Special Corporate segment of the Hotel (i.e. RFP Accounts).
Identify, solicit, and prospect new business opportunities with potential revenue for all areas of the Hotel, including guestrooms (transient & groups), catering events, F&B outlets, and retail.
Build and strengthen relationships with existing and new corporate customers to enable future bookings. Activities include sales calls, entertainment, roadshows, and site inspections.
Meet and exceed individual and team sales targets.
Generate a YOY ADR increase (stipulated %) for the RFP accounts.
JOB DUTIES & RESPONSIBILITIES
Meet and exceed individual assigned sales goals and share responsibility with team members for achieving the total department sales budget. Derive creative upsell initiatives.
Conduct 25 sales activities, including entertainment and site inspections, per week.
Submit sales call reports on a weekly basis.
Identify and develop new potential accounts (prospect at least 2 new accounts per week).
Develop sales plans to generate business from identified markets/accounts.
Determine corporate account needs and initiate sales activities for each assigned market/account to enable future bookings.
Promote Marriott Bonvoy benefits (transient and events) and ongoing promotions to customers to solicit and secure increased future business.
Actively participate in MI Leads Generation (cross-property referral program) to meet property and team goals.
Continuously communicate the benefits and ongoing promotions of the hotel to customers.
Manage and grow corporate accounts by tracking individual transient, group, and catering production goals.
Negotiate transient rates for assigned accounts.
Prospect new business through phone solicitation, physical sales calls, site inspections, trade shows, sales blitzes, emails, and research via newspapers and online resources.
Gather market intelligence on new product ideas, competition activities, new customer trends, and performance.
Support the Sales Centre Team by providing information to close groups/catering.
Sell the benefits of the Sales Center/property sales and event management structure.
Ensure prompt follow-up on incoming phone calls, site inspections, proposals/inquiries. Maintain accuracy in booking, commitments to customers on all sales/operational documents, and adhere to the standards set by the department in execution and filing of all said documents.
Be a team player, motivating peers in support of department goals in sales and operations. Manage and develop interdepartmental relations while not compromising customer satisfaction, revenue, profitability, or associate morale of the department/hotel.
Adhere to personal behavioral norms of integrity such as grooming, ownership, contactability, accountability, responsibility, visibility, and punctuality.
Perform any other duties assigned by the immediate supervisor or department head according to changing business, economic, customer needs, or restructure within the Sales & Marketing Department.
JOB REQUIREMENTS
Minimum Diploma in Hotel Management and/or Sales & Marketing.
At least 1 year of experience in handling proactive sales coordination.
Strong overall sales skills with sales system knowledge.
Understanding of the hotel's business mix needs of transient, group, and catering business.
Self-confidence, energetic, and enthusiastic.
Ability to present ideas, expectations, and information in a concise, well-organized manner.
Excellent interpersonal and conflict management skills.
Software knowledge (i.e. Microsoft Office).
Understanding and achieving team and individual goals.
Effective time management skills.
Understanding of sales strategies and account profitability.
Demonstrated leadership skills, customer development, and relationship management skills.
Able to start work within a short notice period.#J-18808-Ljbffr
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