Case Management Officer

Case Management Officer (NUH KidSTART), O&G (1-year Contract)Join to apply for the Case Management Officer (NUH KidSTART), O&G (1-year Contract)role at National University Hospital Overview: KidSTART at NUH is a government‐led initiative which seeks to provide support services to vulnerable pregnant mothers. This program has been highly successful in helping underprivileged pregnant mothers deliver a healthy baby and to ensure that the newborn gets the best start in life. Through home visits, the programme actively engages families, social/community partners and government agencies to provide systematic, integrated and holistic support. The programme aims to engage families from the early pregnancy period to maximise the health of both mother and baby, to support breastfeeding and to foster mother‐child bonding so as to enhance child development and potential during the first 3 years of life. The Case Management Officer's role is to provide holistic support for pregnant mothers and their newborns, enhance families' knowledge and compliance to medical advice so that the pregnancy proceeds smoothly, and after delivery work closely with the KidSTART team of medical social workers, nurses and clinicians to optimise care and development of the newborn. The officer facilitates and coordinates support from all relevant community agencies for the benefit of the pregnant mother and the newborn. Job Responsibilities Cultivate a positive relationship with eligible families in the antenatal clinic so as to enrol them into the NUH KidSTART Home Visitation Programme. Continue the positive relationship with parents or caregivers to help ensure that the pregnancy progresses smoothly. Help impart child development knowledge and skills to KidSTART parents after delivery. Create and facilitate learning opportunities for parents in the areas of parent‐child interaction, development‐centred parenting and family wellbeing. Implement child development assessment tools to customise the intervention. Motivate, assess and monitor the parents' ability to conduct child development interventions effectively. Provide information and knowledge on medical, dental, mental health services, early childhood development and developmental issues for families and children, with support from a multidisciplinary team comprising paediatricians, nurses and other healthcare, early‐childhood and social service providers. Partner with community and social service agencies (e.g., FSCs, SSOs) to provide the necessary support for families and children, which includes regular case conferences and discussions. Participate actively and contribute to discussions in team meetings, supervision sessions, training and multidisciplinary case reviews. Contribute to the regular review of existing programmes and processes with the team. Maintain consistency in administrative work, providing data and information on cases in a timely manner. Requirements Degree in Early Childhood Development, Psychology, Social Work, Counselling or equivalent. Passionate and committed to work with vulnerable pregnant mothers and their children. Empathetic towards the needs and challenges of vulnerable pregnant mothers and their children. Excellent team player with good interpersonal and communication skills. Capacity to reflect on key strengths and needs and motivated to enhance personal effectiveness and efficiency at work. Flexible and nimble towards organisational change and development. Motivated towards learning and professional development. Willing and able to work on some weekday evenings and weekends. Work experience in the early childhood development or social service sectors would be an advantage. Seniority level Entry level Employment type Contract #J-18808-Ljbffr