End User Computing

End User Computing - Engineer (12-month contract) page is loaded
End User Computing - Engineer (12-month contract) Apply locations Singapore posted on Posted 30+ Days Ago job requisition id R This role exists in the Devices, Data & Collaboration Services team, as part of a group of skilled support and implementation staff responsible for the management, administration, delivery and integrity of the mobile and endpoint computing infrastructure for some 6,700 end users globally.
Expectations of the role
Provide support of the day-to-day service delivery, escalation, problem solving and implementation tasks.
Proactive systems monitoring, problem identification, analysis and resolution
Support of multiple technologies associated with the desktop infrastructure, to agreed service levels. These areas include Windows 10 / Windows 11, build, deployment and support activities.
Able to communicate appropriately at all levels and to develop and encourage effective communications processes across Technology.
Taking part in multiple projects and programmes of system change, and the associated maintenance and support duties.
Ensure documentation, policies and procedures are maintained and adhered to.
This is a 12-month contract role.
Experience
Minimum of 5 years relevant IT systems experience.
Operational experience of systems management.
Detailed knowledge of the following:
Windows 10 and 11 O/S
Performance monitoring, troubleshooting and debugging
Deployment of task sequence builds /packages using MECM and Intune
End user device builds on tablets, laptops and smartphones, drivers and firmware deployment
Useful to have:
VPN and sync technologies
Mobile management technology such as Intune, and phone synchronisation technologies
Release processes and cycles including UAT, deployment rings and configuration targeting.
What we are looking for
Fluency in spoken and written English, with language skills in other major Asian countries a distinct advantage
Good analytical skills, able to identify and resolve problems.
Effective team worker - working closely and sharing knowledge with geographically distributed cross-functional teams, with a real focus on customer service.
Good time management, confident and effective communicator.
Self-motivated, takes ownership. Good sense of humour.
Self-starter, able to work with minimal supervision and handle potentially complex issues.
Have a clear desire to extend skills into other areas as required by the role over time.
The Team
You will be welcomed into a friendly, supportive and globally diverse team. Team members have a mix of experience, backgrounds and technical focus, offering you the support to be successful. It's a busy team focused on delivering best in class service to the firm, driving improvements and efficiencies, whilst ensuring a consistent value add service to our stakeholders.
Technical Skills:
This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.
About Us
This is the place where talent meets opportunity and where passion meets purpose.
At Linklaters, the work we do means carving a path through unexplored territory, working on complex legal matters, across jurisdictions and borders and providing outstanding service and confidence to our clients.
Having the vision to see things differently and the determination to deliver excellence, every time. That's what makes us who we are. You can see your true potential connecting with dynamic colleagues all over the world, united by purpose and shared values and working together as one inclusive, collaborative team.
With second to none training and support, this is the place where you meet your future.
This is Linklaters.
Job Offer Scams
Be alert to fictitious job opportunity posts and offers of employment which claim to be in the name of Linklaters. We have been made aware of various recruitment-related scams which ask for upfront payments, for example, for office equipment and promise start up bonuses and reimbursement in return for such payments. These scams often involve the use of email addresses similar to a genuine domain name.
Genuine emails from Linklaters only use the domain of "".
We will never ask you to make payments for office equipment or otherwise as part of our recruitment process. If you are in doubt about a job opportunity that appears to relate to our firm, please get in touch using the contact details on our careers website at .
Pre-joiner Screening
In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers. Your offer will be subject to the successful completion of these checks which will be initiated following your consent.
As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to everyone who comes into contact with us. We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.
Selection decisions, and the reasons for those decisions, are recorded at each stage of the selection process. Selection criteria and, where appropriate, technical skills tests are in place to measure an individual's ability for the safe and effective performance of a job. Those involved in recruitment and selection decisions and processes are also provided with guidance on diversity issues. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.Specific experience requirements advertised on a role do not intend to preclude applications from candidates who may have more or less experience. Our intention is only to indicate a guideline as to the necessary skills for the role as described.
#J-18808-Ljbffr