Desktop Support Specialist

2 weeks ago


Singapore Stefanini North America and APAC Full time

Responsibilities: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the ticket management system to record, update and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Qualifications: Minimum 5+ years of relevant experience in a Desktop Support/IT Helpdesk role. Experience configuring, installing, troubleshooting and repairing printers, PC and laptops. Hands on experience with Win 7, Win 10, Win 11 and MAC OS support. Windows Migration. Hardware/Software Troubleshooting Experience with VPN, Soft Phones, Remote Desktop, VDI. Asset Tracking/Inventory Management Phone and Tablet support (Windows, iPhone, iOS, Android)Experience with Ticketing System (ServiceNow). Strong Communications Skills Excellent proven track record supporting clients in a financial environment. Excellent proven customer service based approach Good written and verbal communication skillsStrong organizational and analytical skills Ability to multi-task and work under pressure Ability to work autonomously and within team Dress Code: Business casual Seniority Level Mid-Senior level Employment Type Contract Job Function Information Technology Industry Banking, Financial Services, and Investment Banking Desktop Support Specialist (Mac Support)#J-18808-Ljbffr



  • Singapore HCLTech Full time

    Desktop Support Specialist (Mac Support)Job Description: As a Desktop Support Specialist/Mac Support, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Key Responsibilities:...


  • Singapore HCL SINGAPORE PTE. LTD. Full time

    Job Description: Asa Desktop Support Specialist/Mac Support, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Key Responsibilities: Providing technical assistance for...


  • Singapore UEMS Solutions Pte Ltd Full time

    A tech solutions provider in Singapore is seeking an IT Support Specialist to provide comprehensive support for desktop, mobile, and tablet users. This role involves troubleshooting various IT-related issues, performing routine software installations, and liaising with vendors for timely service delivery. Candidates should have at least 2 years of experience...


  • Singapore OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD Full time

    Optimum Solutions (Registration Number: N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service...


  • Singapore Axiom Technologies Full time

    Global Talent Acquisition Lead at Axiom Technologies Australia PTY LTD Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at Job Summary We are looking for an experienced IT Desktop Support Engineer to deliver on-site technical support to end users at...


  • Singapore Axiom Technologies Full time

    **Key Responsibilities**: - Provide technical support to end-users for hardware, software, and networking issues. - Install, configure, and maintain desktops, laptops, printers, and peripheral devices. - Troubleshoot and resolve network connectivity issues, including LAN/WAN, VPN, and wireless networks. - Support data center operations, including server...


  • Singapore ITCAN Pte Ltd Full time

    **Engineer strongly preferred to have at least 1-2 years of WOG and VIP support experience.** **Engineer will be station at MSE building (40 Scotts road) and willing to support at Waterhub (80 Toh Guan Road East)** **To be on 24x7 standby and support VIP via phone after office hour.** **- Minimum three (3) years of Desktop Support, ICT End User Computing...

  • Desktop Support

    14 hours ago


    Singapore Rapsys Technologies Pte Ltd. Full time

    We're Hiring: Desktop Support!We are looking for a motivated and detail-oriented Desktop Support professional to join our team in Singapore. The ideal candidate will possess strong troubleshooting skills and provide exceptional technical support to our users, ensuring seamless operation of desktop systems and applications. Location: Singapore, Singapore Work...


  • Singapore ITCAN Pte Limited Full time

    A technology services company in Singapore is seeking a Desktop Support Specialist to provide first-level IT support. Responsibilities include resolving customer issues, managing help requests, and maintaining compliance with operational standards. Ideal candidates will have at least 3 years of desktop support experience and familiarity with Microsoft...


  • Singapore LINKEDCORP HR CONSULTANCY PTE. LTD. Full time

    **Technology Services Specialist **(12-MONTH CONTRACT) **Working days : Monday - Friday** **Working Hours: 9 am to 6 pm **OT required** **- Weekday: Yes, Time off is claimable** **- Weekend/PH: Monetary OT claim upon activation** **by standby duty** **-24 by 7 rotate standby (offsite)** **Work location: Kaki Bukit( client site)** **Salary: S$3,500 -...