AV IT Support

2 days ago

Singapore ECO-ITS PRIVATE LIMITED Full time

Roles & Responsibilities Working Hours: Monday, Fridays and Saturdays: 06:45pm – 10:30pm Saturdays: 08:00am – 05:00pm Make-up Class Days: 08:00am – 10:30pm Contract from January to December 2026 About the Job Provide continual AV/IT support to our users during your working hours. Maintaining operations for the weeknights or make-up classes on weekends and for events happening around the premises. The support engineer needs to be able to provide a solution or a work-around, keeping disruptions at minimal whenever an incident is reported. This person must be pro-active in nature, with a keen interest towards new technologies. He needs to be able to operate microphones, computers, room control systems, video conference solutions (Zoom and MS Teams) and any other Audio-Visual devices found in the Company Learning spaces and event venues. A learner’s attitude is highly sought after, and opportunities will be given for such individuals Job Responsibilities : · Provide standby support for classes and events conducted in the evenings and Saturdays. · To help in answering calls made from the Intercoms to the Helpdesk · To work with the student helpers who are assigned for night/weekend duties · To provide onsite support for audio-visual at the COMPANY learning spaces and event venues relating to Zoom Room, Wireless projection, Audio, Projection and other classroom related technologies. · To rectify faults and/or to provide workaround solutions, ensuring classes and events can carry on where disruptions are kept at a minimum · Provide detail updates and reports daily on attendance and on incidents received during duty and provide summary of cases received weekly. · Do other ad-hoc duties related to AV/IT when tasked by COMPANY staffs. Preferred Qualifications, Capabilities, And Skills · Responsible, resourceful and must be able to perform under stressful situations. · Preferably to have some experience working in an educational environment · Operational knowledge of Audio, Video and IT services will be an advantage · Able to work with MS Office (Word, PPT, Excel) · Proven ability to communicate effectively, both written and orally Tell employers what skills you have Microsoft PowerPointTroubleshootingMicrosoft ExcelAudiovisualClassroomCustomer ExperienceCustomer SupportSupply ChainWirelessMS OfficeTIWarrantyExcelStatisticsCustomer ServiceTechnical Support

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