Av and IT Support

5 days ago

Singapore ECO-ITS PRIVATE LIMITED Full time

Working Hours:
Monday, Fridays and Saturdays: 06:45pm - 10:30pm

Saturdays: 08:00am - 05:00pm

Make-up Class Days: 08:00am - 10:30pm

Contract from January to December 2026

**About the Job**

Provide continual AV/IT support to our users during your working hours. Maintaining operations for the weeknights or make-up classes on weekends and for events happening around the premises. The support engineer needs to be able to provide a solution or a work-around, keeping disruptions at mínimal whenever an incident is reported.

This person must be pro-active in nature, with a keen interest towards new technologies. He needs to be able to operate microphones, computers, room control systems, video conference solutions (Zoom and MS Teams) and any other Audio-Visual devices found in the Company Learning spaces and event venues.

A learner’s attitude is highly sought after, and opportunities will be given for such individuals

**Responsibilities**:

- Provide standby support for classes and events conducted in the evenings and Saturdays.
- To help in answering calls made from the Intercoms to the Helpdesk
- To work with the student helpers who are assigned for night/weekend duties
- To provide onsite support for audio-visual at the COMPANY learning spaces and event venues relating to Zoom Room, Wireless projection, Audio, Projection and other classroom related technologies.
- To rectify faults and/or to provide workaround solutions, ensuring classes and events can carry on where disruptions are kept at a minimum
- Provide detail updates and reports daily on attendance and on incidents received during duty and provide summary of cases received weekly.
- Do other ad-hoc duties related to AV/IT when tasked by COMPANY staffs.

**Preferred Qualifications, Capabilities, And Skills**
- Responsible, resourceful and must be able to perform under stressful situations.
- Preferably to have some experience working in an educational environment
- Operational knowledge of Audio, Video and IT services will be an advantage
- Able to work with MS Office (Word, PPT, Excel)
- Proven ability to communicate effectively, both written and orally

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