Front desk reception function

2 days ago

Singapore Rapsys Technologies Pte. Ltd Full time

Front Desk Reception Function

Contract Period:
1 January 2026 – 25 December 2026

Work Location:
Punggol Central, Singapore

Working Hours

Receptionist 1

  • Mondays to Thursdays: 7:00 AM – 4:15 PM (inclusive of 45-min lunch break)
  • Fridays: 7:00 AM – 3:45 PM (inclusive of 45-min lunch break)
  • School Holidays: 8:00 AM – 5:00 PM
  • Not required on Saturdays, Sundays, and gazetted public holidays

Receptionist 2

  • Mondays to Thursdays: 8:15 AM – 5:30 PM (inclusive of 45-min lunch break)
  • Fridays: 8:45 AM – 5:30 PM (inclusive of 45-min lunch break)
  • School Holidays: 8:00 AM – 5:00 PM
  • Not required on Saturdays, Sundays, and gazetted public holidays

Scope of Services

The personnel shall perform the following duties:

  • Front Desk & Enquiries – Attend to incoming phone calls, enquiries, and deliveries promptly.
  • Stakeholder Engagement – Greet and assist walk-in students, teachers, parents, vendors, and other stakeholders with care and empathy.
  • Student Care – Assist unwell students and coordinate with stakeholders until the student leaves safely.
  • First Aid & Sick Bay – Provide simple first aid, maintain the sick bay, and ensure adequate first aid supplies.
  • Administrative Support –
  • Perform office tasks using Microsoft Office (Word, Excel, data entry).
  • Manage office supplies and run errands (e.g., Post Office).
  • Parent Engagement – Call and liaise with parents on administrative matters (e.g., GIRO & Edusave applications, financial aid documents).
  • Task Management – Prioritize urgent/important tasks and multi-task effectively.
  • Reception Maintenance – Keep the General Office reception counter clean, tidy, and welcoming.
  • Ad-hoc Duties – Support school operations, e.g., emergency exercises or other assigned tasks.

Training Requirement:
The awarded Contractor must arrange for the personnel to complete a Basic First Aid course with CPR + AED certification within the first 3 months of duty commencement (at Contractor's cost).

Qualifications & Skills

Experience:

  • Minimum 2 years' experience in front desk reception duties.
  • Prior front desk experience in schools (especially primary schools) is preferred.

Qualities:

  • Strong communication and interpersonal skills.
  • Proficient in reading, writing, and conversing in English.
  • Warm personality with good customer service and telephone etiquette.
  • Able to exercise initiative, work independently, and collaborate in a team.

Job Type: Contract
Contract length: 12 months

Pay: Up to $3,000.00 per month

Experience:

  • front desk reception : 2 years (Preferred)

Location:

  • Singapore (Preferred)

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