Guest Experience Executive
1 week ago
Roles & Responsibilities The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay. Knowledge and Experience Minimum ‘O’ level qualification Diploma or Degree from preferably hospitality or related field preferred Minimum 2 years relevant experience in luxury hotel with at least 1 year at a supervisory level Excellent written and communication skills in English and ability to communicate in a second language Good technical knowledge of Heart of House and Guest Services Operations Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training, and coaching Effective multi-tasking and time management skills Knowledge and experience in problem solving Has knowledge of Opera (PMS) Competencies Possess strong interpersonal skills. Understand and addresses guests and/or colleagues needs. Train and motivate colleagues. Create and maintain a cohesive environment for the team. Focus on service with an eye for detail and an approachable attitude. Work well under pressure, with the ability to analyze and resolve issues by exercising good judgment. Prioritise and organize work assignments and delegates work effectively. Self-motivated and show good initiative in a dynamic environment. Ensure security and confidentiality of guest and hotel information. Possess good computer and property management system skills Embrace and responds to change effectively Tell employers what skills you have Front OfficeConcierge ServicesProperty ManagementInterpersonal SkillsExceptional Customer ServiceApproachableOperaCommunication SkillsAdministrative SupportTeam PlayerDecision MakingRestaurant OperationHospitality
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Guest Experience Executive
2 days ago
Singapore CONRAD SINGAPORE MARINA BAY Full timeA Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested. What will it be like to work for this Hilton Brand?Smart...
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Guest Experience Executive
3 days ago
Singapore CONRAD SINGAPORE MARINA BAY Full time $60,000 - $120,000 per yearA Guest Experience Executive with Conrad Hotels and Resorts is responsible for creating memorable experiences for guests, and ensuring satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested.What will it be like to work for this Hilton Brand?Smart...
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Guest Experience Executive
2 weeks ago
Singapore NEW PARK PROPERTY PTE. LTD. Full time $40,000 - $80,000 per yearThe Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.Knowledge and ExperienceMinimum 'O' level qualificationDiploma or Degree from preferably hospitality or related field...
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Guest Experience Executive
1 week ago
Singapore Pullman Hotels & Resorts Full timeOverview Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets...
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Executive, Guest Experience
1 day ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeThe Executive, Guest Experience will support the Singapore Cluster of serviced residences and hotels by managing its online reputation. He or she will report directly to the Senior Manager, Social Media & Call Centre. He or she will be responsible for the following: **Reviews** - Monitor all reviews for the Singapore Cluster of properties and respond to the...
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Guest Services Executive
2 weeks ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeResponsibilities: Attend to guests' needs and enquiries. Handles checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay Requirements: Good interpersonal skills and positive working attitude Service oriented A good team player Work with passion, zest,...
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Guest Experience Executive
5 days ago
Singapore IHG Full time $40,000 - $80,000 per yearDescriptionYOUR DAY-TO-DAY Be the warm welcome that kicks off a memorable guest experience Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental and Concierge Front Desk – Delivery of efficient check-in and check-out procedures as per Standard Operating Procedures with True...
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Guest Services Executive
6 days ago
Singapore TREETOPS EXECUTIVE RESIDENCES Full timeRoles & Responsibilities Responsibilities: Attend to guests’ needs and enquiries. Handles checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay Requirements: Good interpersonal skills and positive working attitude Service oriented A good team player...
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Guest Experience Associate/executive
2 weeks ago
Singapore 9CO CITIES PTE. LTD. Full timeLocated steps from the Singapore River, Alma House occupies the vast historic grounds of a former school. The building’s modernist architecture is also home to a vibrant creative cluster, with trendy shops, restaurants and lifestyle establishments that showcase the most progressive of what the city has to offer. Alma House is ideal for anyone seeking...
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Guest Experience Specialist
1 day ago
Singapore Match Resources Pte. Ltd. Full time**Responsibilities** - Communications with guests/customers pre, during and post-sales - Be the primary point of contact and build long-term relationships with customers. - Oversee the development and execution of the customer loyalty program to recognize and reward our customers. - Track, measure, and report on digital marketing campaigns across all digital...