Tiffany & Co. Client Care Advisor
3 days ago
The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. Join Tiffany & Co. and be part of the largest luxury group in the world - LVMHAre you passionate about client service & experience?Do you love making a difference?The Client Care Advisor is responsible for delivering luxury best-in-class client experience across multiple contact channels, by listening to each client's personal needs and addressing it through an elevated and authentic approach. This individual will be responsible for achieving and exceeding client service goals and commercial sales targets. Responsibilities Client Services Deliver elevated, positive, and high-energy client experience aligned with Tiffany core Brand values and integrity. Consistently deliver luxury outstanding service to resolve client issues as effectively as possible and with empathy. Escalate issues diligently to ensure a prompt and client-centric resolution. Get to know the clients and make a personal connection, collect relevant information that will support longer-term relationship building. Display expertise in a multi-system, multi-tasking environment to manage calls, emails and live chat channels. Sales Execution Demonstrate and share with clients Brand presentation, storytelling, and product knowledge. Communicate with passion and authenticity, use elevated verbal and written language, embodying the Tiffany brand in every client interaction. Initiate proactive, elevated, and relevant product recommendations for the client to drive conversion and satisfaction. Meet and exceed commercial goals and track omni-channel business activities. Operations Complete general administrative tasks on an ad-hoc basis as per business needs, including responding to COMPASS and Sales Service emails and Ecommerce orders processes. Resolve order-related issues by liaising between client and internal/external groups (Warehouse/Operations/Merchandising). Manage verification of orders for fraud and ensure timely fulfillment. Qualifications High School Certificate or Equivalent. Previous customer service experience in retail or call center environment. Strong verbal and written communication skills. Possess excellent problem-solving skills. Ability to handle calls objectively, when speaking with customers who may be irate, and ability to diffuse customer situations independently or under the guidance of a coordinator or supervisor. Familiarity with website technology, website navigation and terminology associated with internet commerce. Flexible working availability, including evenings and weekends. Preferred Tertiary Qualification #J-18808-Ljbffr
-
Client Care Advisor
2 weeks ago
Singapore Tiffany & Co. Full time $40,000 - $80,000 per yearPositionThe name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories.Join Tiffany & Co. and be part of the largest luxury group in the world - LVMHAre you passionate about client service &...
-
Tiffany & Co. Jeweler
3 days ago
Singapore Tiffany & Co. Full timeThe name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. Are you passionate about Luxury Jewelry?Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!The Jeweler...
-
Private Client Manager
2 weeks ago
Singapore Tiffany & Co. Full time**Position**: Founded in 1837 in New York City, Tiffany & Co. is one of the world’s most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand’s legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the...
-
Client Experience
2 days ago
Singapore Tiffany & Co Full time**Position**: The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. - Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! - Are you passionate about Store...
-
Client Experience
2 days ago
Singapore Tiffany & Co. Full timeThe name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. - Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! - Are you passionate about Store Planning &...
-
Team Manager
2 weeks ago
Singapore Tiffany & Co. Full time**Position**: Founded in 1837 in New York City, Tiffany & Co. is one of the world’s most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand’s legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the...
-
Retail Coach
2 days ago
Singapore Tiffany & Co. Full timeFounded in 1837 in New York City, Tiffany & Co. is one of the world’s most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand’s legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the house’s treasured...
-
Singapore Tiffany & Co Full timeClient Development Manager, South Asia Pacific Trending At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each...
-
Client Experience
1 week ago
Singapore Tiffany & Co. Full timeThe name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories. - Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH! - Are you passionate about Client Experience &...
-
Operations Executive
2 weeks ago
Singapore Tiffany & Co. Full time**Position**: Founded in 1837 in New York City, Tiffany & Co. is one of the world’s most storied luxury designed houses recognized globally for its innovative jewelry design, extraordinary craftmanship and unparalleled creativity. The brand’s legendary wit, optimism, and soaring New York energy inspires a dream that lies both inside and beyond the...
