Guest Relations

7 days ago


Singapore SOCIAL ROOM CONCEPTS PTE. LTD. Full time

Overview
Are you presentable, bubbly, friendly, and full of energy?
We’re looking for someone with a warm smile and confident personality to be the face of our bar. If you love meeting people, creating great vibes, and making guests feel special — this role is for you
Responsibilities
Offer a warm, friendly welcome as guests enter.
Assist with any special requests or accommodations.
Take and confirm reservations via phone, online platforms, or walk-ins.
Manage the waitlist efficiently, updating guests on wait times.
Inform guests about specials, promotions, or restaurant policies.
Relay guest preferences or dietary needs to servers.
Work closely with servers and kitchen staff to manage table flow.
Provide menus, explain seating arrangements
Uphold grooming and appearance standards in accordance with company policy.
Handle guest concerns or complaints and escalate issues when necessary.
Part-Time Details
Work days: Wednesday, weekends & public holidays
Hours: 6:00 PM – 11:00 PM
Rate: SGD 15-20/hr
Outlet Locations
Jurong | Sentosa | Paya Lebar | Tampines | CBD
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