Client Relationship Manager
21 hours ago
Get AI-powered advice on this job and more exclusive features. As a key member of the Client Relationship team, you will be responsible for managing a portfolio of corporate clients, maintaining high retention rates, and ensuring service excellence. This role also involves relationship-building to support new business opportunities and requires strong communication, coordination, and problem-solving skills to manage stakeholders effectively. Key Responsibilities Manage and maintain a portfolio of clients with a focus on client satisfaction and retention. Serve as the main point of contact for inquiries from clients, insurers, and brokers. Drive high client retention through proactive relationship management and service delivery. Attend and support meetings with clients, insurers, or brokers depending on the engagement channel. Host regular engagement sessions (weekly, monthly, quarterly) with key stakeholders, including: Scheduling and facilitating meetings Preparing and presenting SLA reports (claims, contact centre metrics, panel utilization)Taking and distributing meeting minutes Driving actionable follow-ups and relationship strengthening Collaborate with internal departments to resolve client issues and ensure timely service recovery. Support relationship management for new business opportunities, including pre-sales engagement and onboarding of new clients. Strengthen relationships with existing clients and actively identify upsell and referral opportunities. Prepare client documentation including quotations, service agreements, and renewal packages. Support audit and due diligence processes initiated by clients or insurers, working closely with internal stakeholders. Maintain accurate records and data related to clients and insurers. Generate and deliver monthly and ad-hoc reports for clients and insurers. Provide general administrative support such as document sorting, filing, and data entry. Follow up on accounts receivables with clients and insurers as needed. Job Requirements Minimum of 5 years of relevant experience in client servicing, insurance, or related fields. Prior experience in Employee Benefits or Corporate Solutions is highly preferred. Strong ability to meet tight deadlines and work effectively across cross-functional teams. Excellent verbal and written communication skills in English. Proficient in Microsoft Office tools, particularly Excel and PowerPoint. Demonstrated ability to manage conflict, resolve issues, and build strong relationships. Comfortable working in a fast-paced, dynamic environment and adapting to evolving client and business needs. Seniority level Mid-Senior level Employment type Full-time Job function Health Care Provider Industries Insurance and Hospitals and Health Care Referrals increase your chances of interviewing at HMI Managed Healthcare by 2x Get notified about new Relationship Manager jobs in Singapore, Singapore . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Client Relationship Manager
5 days ago
Singapore MCi Career Services Full timeAbout the Role As a Client Relationship Manager at MCI Career Services Pte Ltd, you will play a pivotal role in nurturing and strengthening key client relationships. Based in the Central Region, this full‐time position requires you to proactively engage with clients, understand their evolving needs, and deliver exceptional service to support their business...
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Client Relationship Manager
1 week ago
Singapore JWEN MARKETING PTE. LTD. Full time**Job Title: Client Relationship Manager**: **Location**:Central **Job Scope**:Client Services / Wealth Management **Type**:Full-time **Position Overview**: We are looking for a skilled and service-oriented **Client Relationship Manager**to join our team. In this role, you will be responsible for building, maintaining, and strengthening long-term...
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Client Relationship Manager
3 days ago
Singapore JCO Management Pte Ltd Full time $6,000 - $7,000 per yearWe're searching for a Client Relationship Manager to be the bridge between clients and our solutions.ResponsibilitiesBuild and maintain long-term relationships with clientsAct as the main point of contact for inquiries, support and feedbackUnderstand client needs and recommend solutions that add valueTrack account performance and provide regular updates to...
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Client Relationship Manager
2 weeks ago
Singapore XIN CHENG CONSULTING PTE. LTD. Full time**Job Overview:**:Relationship Manager to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams, and build rapport with customers. We...
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Client Relationship Manager
1 week ago
Singapore MERCER HEALTH & BENEFITS (SINGAPORE) PTE. LTD. Full time $90,000 - $120,000 per yearMercer Marsh Benefits is seeking candidates for the following position based in the Singapore office.Client Relationship Manager, Employee BenefitsWe will count on you to:Build excellent relationships with your assigned portfolio of appointed corporate clients.Deliver service within/exceeding clients' expectations in the SME team.Help prepare and implement...
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Client Relationship Manager
2 weeks ago
Singapore Partners Group Full time**What it's about** Based in Partners Group Singapore office, this position will be part of the Private Wealth APAC Client Solutions team, which is responsible for building new and broadening existing relationships with private wealth channels across the region. Amid strong growth in this client segment, Partners Group is looking to expand its footprint to...
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Client Relationship Manager
1 week ago
Singapore Irys Chem Pte. Ltd. Full timeWe are seeking a Client Relationship Specialist, responsible for maintaining and strengthening relationships with our current clients. As a Client Relationship Specialist, your duties will include servicing both new and existing clients, and addressing their concerns and complaints in a timely and professional manner. We offer flexible working hours, and...
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Client Relationship Manager
2 days ago
Singapore Alpha Advisor Full timeThis is an outstanding opportunity for any aspiring Financial Advisor who aims to build their own financial advice business or join an already established wealth management practice. We are looking for like-minded, dedicated and driven young individuals with the correct values to serve people in the financial services industry to provide clients with...
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Client Relationship Manager
1 week ago
Singapore GRX Full time**Overview** We are looking for a motivated **Client Relationship Manager** to nurture and grow long-term partnerships. You will serve as a trusted advisor, ensuring clients feel supported while identifying opportunities to expand engagement. **Key Responsibilities** - Act as the main contact for assigned clients, ensuring prompt communication - Build and...
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Client Relationship
1 week ago
Singapore AURUM GRAVIS PTE. LTD. Full timeResponsibilities This is a full-time on-site role for a Client Relationship located in Singapore. The Client Relationship will be responsible for managing and servicing a portfolio of the company clients, as well as identifying new business opportunities to grow the client base. The Client Relationship will also work closely with other teams to develop...
