Client Relationship Manager

2 days ago


Singapore MERCER HEALTH & BENEFITS (SINGAPORE) PTE. LTD. Full time $90,000 - $120,000 per year

Mercer Marsh Benefits is seeking candidates for the following position based in the Singapore office.

Client Relationship Manager, Employee Benefits

We will count on you to:

  • Build excellent relationships with your assigned portfolio of appointed corporate clients.
  • Deliver service within/exceeding clients' expectations in the SME team.
  • Help prepare and implement business plans and goals.
  • Build long-term relationships with key client decision makers.
  • Monitor changes within client organizations to preserve and protect the Company's relationship with clients.
  • Manage all aspects of account management and service delivery to clients.
  • Identify revenue generation, growth, and other opportunities.
  • Document successful account retention and defense strategies.
  • Assist claims personnel in negotiating equitable claim settlements.
  • Develop working relationships with insurers.
  • Stay updated on new technical and product developments in the insurance industry.

What you need to have:

  • Bachelor's Degree
  • Prior working experience in Employee Benefits segment in Broking/Insurance industry.
  • Strong domain knowledge, and client management experience in health and benefits consulting.
  • Excellent communication and presentation skills.
  • Analytical, critical thinking, good interpersonal and problem-solving skills.
  • MAS qualification is required for this role.
  • Proficient with MS Office (Outlook, Word, PowerPoint, and Excel).

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being


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