Assistant Station Manager

2 days ago


Singapore NEW LIFE TALENT SOLUTIONS PTE. LTD. Full time

Responsibilities:

  • Support daily train station operations and ensure safe, smooth services.
  • Provide frontline customer service at the Passenger Service Centre.
  • Monitor passenger flow and implement crowd control measures during peak hours.
  • Monitor CCTV and respond to alarms (fire, ISCS, PEC, ESP).
  • Handle fare gates and ticketing machine first-level issues.
  • Carry out first-level recovery of station equipment.
  • Assist with passenger detrainment when required.
  • Act as standby train driver during emergencies when needed.
  • Handle incidents such as fire, flood, and bomb threats, and assist in service recovery.
  • Manage access during non-revenue hours.
  • Perform station opening and closing duties, ensuring all facilities are in working condition.

Requirements:

  • NITEC / Higher NITEC in Engineering or related fields or Diploma / Degree holders in Engineering or related fields (for higher-level roles).
  • Able to work on 3 rotating shifts, including weekends and public holidays.
  • Strong communication and customer service skills.
  • Service-oriented, able to multitask in a fast-paced, customer-facing environment.
  • Experience in public transport or customer service is an advantage.

Place of work: Islandwide

Interested candidates can WhatsApp your Resume to / or email to

MOM EA Licence No. 25C2976
EA Personnel Registration No.: R

Job Types: Full-time, Permanent

Pay: $1, $2,450.00 per month

Work Location: In person



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