
Senior Barista/Stall Supervisor
4 days ago
We're Hiring: Senior Barista / Stall Supervisor
Join our team and be a part of preserving Singapore’s rich hawker heritage through the joy of coffee.
We are looking for
enthusiastic and dedicated individuals
to join our vibrant team as a
Senior Barista / Stall Supervisor
at a UNESCO-recognized hawker centre. If you're passionate about coffee, committed to customer service, and excited to lead and grow with a team — we'd love to meet you
Qualifications & Requirements
Prior experience as a barista
Strong customer service orientation
Excellent communication and interpersonal skills
Ability to thrive in a fast-paced environment
Positive attitude with a willingness to learn
Ability to guide and mentor junior staff
A collaborative team player
Key Responsibilities:
1. Execute Daily Operations
Oversee food and beverage operations
Coordinate crisis response activities according to business continuity plans
Implement strategies to meet sales targets
Guide staff during opening, operating, and closing shifts
Monitor inventory to ensure consistent supply
Provide on-the-job training and evaluate team performance
Conduct daily sales reconciliation
2. Drive Continuous Improvement
Implement and support continuous improvement initiatives
Propose areas for team or process improvement
Introduce staff to new tools and technologies to boost productivity
3. Oversee Beverage Preparation
Ensure staff maintain and operate beverage equipment properly
Train staff to use the POS system effectively
Guide the preparation of a wide variety of coffee and tea beverages
4. Maintain an Excellent Customer Experience
Monitor implementation of customer loyalty programs
Analyze customer feedback and address service gaps
Guide team in making product recommendations
Interact with customers to ensure satisfaction and resolve queries
Ensure adherence to customer service standards
5. Uphold Hygiene, Safety & Standards
Conduct audits on hygiene practices, food safety, and workplace safety compliance
Ensure adherence to food waste management SOPs
What We Offer
Competitive wages
Monthly bonus incentives ($100-$250 per month)
Year-end bonus
Training and development opportunities
A friendly and inclusive work environment
Flexible scheduling (where possible)
Ready to Make a Difference?
If you are a motivated individual who enjoys working in a dynamic, customer-focused setting, apply now Join us in delivering quality coffee while contributing to the vibrant culture of our local hawker centres.
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