Restaurant General Manager

5 days ago


Singapore IPG HOSPITALITY PTE. LTD. Full time

Overview
Job Title: Restaurant General Manager
Job Overview: As the Restaurant General Manager at IPG Hospitality's Restaurant AKASA on Robinson Road, you will be a key leader responsible for overseeing the overall operations and success of the establishment. Your role involves strategic planning, financial management, team leadership, and ensuring a memorable dining experience for our guests.
Responsibilities
Operational Leadership
Oversee day-to-day operations, ensuring the restaurant runs smoothly and efficiently.
Develop and implement operational policies and procedures.
Financial Management
Create and manage budgets, including forecasting and cost control.
Monitor financial performance, analyze reports, and implement strategies to achieve financial goals.
Team Management
Recruit, train, and manage restaurant staff, fostering a positive and high-performance work culture.
Conduct regular performance reviews and provide constructive feedback.
Customer Satisfaction
Ensure exceptional customer service by maintaining high standards for hospitality and resolving guest concerns promptly.
Collaborate with the kitchen and service teams to maintain food quality and service standards.
Marketing and Promotions
Develop and execute marketing strategies to attract and retain customers.
Collaborate with the marketing team to implement promotions and events.
Inventory Management
Oversee inventory control, ordering, and stock rotation.
Minimize waste and ensure optimal stock levels to meet customer demand.
Compliance and Safety
Ensure compliance with health and safety regulations.
Implement and enforce food safety and sanitation standards.
Strategic Planning
Work with senior management to develop and implement long-term strategic plans.
Identify opportunities for growth and improvement.
Qualifications
Proven experience as a General Manager in the restaurant or hospitality industry.
Strong leadership and organizational skills.
Excellent financial acumen and budget management.
Customer-centric mindset with a commitment to delivering outstanding service.
Knowledge of industry trends and the ability to adapt to a dynamic market.
Bachelor's degree in Hospitality, Business Management, or a related field is preferred.
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