
Service Solutions Director
4 days ago
Your role at Dynatrace
- Individual Contributor role based in Singapore
The Service Solutions Director is responsible for positioning Dynatrace's Customer Success strategies and increasing sales of Dynatrace's Professional Services and Support offerings. This highly dynamic role works closely with the Dynatrace Product Sales Organization through all phases of the sales process and ensures a successful handoff to customer facing post-sales teams. The Service Solutions Director will build and mature collaborative relationships with the Dynatrace Product Sales Organization, as well as customers, to understand needs and objectives, gain trust, and ultimately position the appropriate post-sales offerings. There is also a strong need for good partner alignment with co-delivery strategies, partner support strategies, etc.
The goal of this role is to help new and existing Dynatrace customers realize success and maximize value from the Dynatrace platform and accelerate further investment in Dynatrace. The scope of post sales offerings includes Customer Success, Professional Services, Business Insights services, Education, and Support.
Responsibilities:
- Develops strong, trust-based relationships with product sales and post-sales teams.
- Works with
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Service Solutions Director
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Singapore Dynatrace Full time**Your role at Dynatrace**: - Individual Contributor role based in Singapore The Service Solutions Director is responsible for positioning Dynatrace’s Customer Success strategies and increasing sales of Dynatrace’s Professional Services and Support offerings. This highly dynamic role works closely with the Dynatrace Product Sales Organization through...
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