
Director of Service Solutions
4 days ago
Role Overview:
As a Director of Service Solutions, you will play a pivotal role in positioning customer success strategies and driving sales growth for professional services and support offerings. This dynamic position involves close collaboration with product sales organizations to ensure seamless handoffs and successful customer outcomes.
Key Responsibilities:
- Develop strategic relationships with product sales and post-sales teams to drive growth and customer satisfaction.
- Work closely with cross-functional teams to understand customer needs and develop targeted solutions.
Job Description:
The ideal candidate will have a strong background in service delivery and sales, with experience in building and maintaining high-performing teams. They will be responsible for developing and executing customer success strategies, managing complex sales cycles, and driving revenue growth. Additionally, they will work closely with customers to understand their business objectives and provide tailored solutions to meet their needs.
Requirements:
- Bachelor's degree in Business Administration or related field.
- 10+ years of experience in sales, service delivery, or customer success leadership roles.
Benefits:
Competitive salary and bonus structure.
Opportunities for career growth and professional development.
Collaborative and dynamic work environment.
Recognition and rewards for outstanding performance.
Others:
Ability to travel up to 20% of the time.
Strong communication and interpersonal skills.
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