Process Streamline

Process Streamline & Optimization Specialist - AI Data Service Operations

Responsibilities

• Design, implement, and refine workflows to simplify operations and eliminate inefficiencies across ADSO.
• Establish standardized taxonomies, process frameworks, and definitions to ensure consistency and scalability.
• Conduct deep-dive analyses of operational metrics to identify bottlenecks and improvement opportunities; translate insights into concrete process optimization actions that deliver measurable business outcomes.
• Leverage data driven insights to support leadership decisions.
• Champion a culture of continuous improvement and operational excellence across ADSO.
• Cultivate strong partnership with Lines of Business partners, employing a strategic approach to facilitate the effective integration of LoB requirements into overall process streamline & optimization, thereby ensuring that operational strategies are closely aligned with business priorities.

Qualifications

• Minimum Qualifications
  • 5 years of experience in Trust and Safety, Content Safety, or Content Operations, with a proven ability to drive operational excellence.
  • Proven experience managing regional/global process improvement projects.
  • Experience in managing stakeholders from all level and regions.
  • Strong quantitative and analytical skills with expertise in strategic analysis, data interpretation, and data visualization.
  • Strong critical thinking skills with the ability to clearly define and articulate problem statements.
  • Outstanding organizational, coordination, communication, and negotiation skills, supported by a proven track record of managing complex projects and processes at a strategic level.
• Preferred Qualifications
  • Completion of Bachelor\'s Degree or above.
  • You are a self-starter and take initiative in driving practical processes.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok\'s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok\'s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\'re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Entertainment Providers