E-commerce Operations Supervisor
1 week ago
Roles & Responsibilities Basic: $3,700 9pm to 6am, 5.5 days, Sat OFF day, OT available Job Description: We are seeking a detail-oriented and results-driven E-commerce Operations Supervisor to oversee day-to-day online business operations. The ideal candidate will have strong expertise in Unicommerce, Shopify, and EasyRoutes, ensuring smooth order management, fulfillment, logistics coordination, and customer experience. You will be responsible for supervising the operations team, streamlining workflows, and driving operational efficiency across multiple e-commerce channels. Key Responsibilities Order & Inventory Management Oversee end-to-end order processing using Unicommerce OMS and ensure timely order dispatch. Manage inventory synchronization across multiple sales channels (Shopify, marketplaces, etc.). Monitor stock levels, coordinate replenishments, and minimize stock-outs or overselling. Platform & Tools Expertise Ensure smooth functioning of Shopify storefront including product uploads, pricing updates, discount campaigns, and catalog management. Leverage EasyRoutes for effective last-mile delivery tracking, scheduling, and exception handling. Integrate and troubleshoot technical issues between platforms to maintain uninterrupted operations. Team Supervision & Process Management Lead and supervise the operations support team handling order fulfillment, returns, and customer escalations. Develop and implement SOPs to streamline e-commerce workflows. Monitor KPIs such as fulfillment rate, delivery TAT, order accuracy, and return ratios. Logistics & Vendor Coordination Work closely with courier partners and 3PL vendors to ensure cost-effective and timely delivery. Handle escalations with logistics partners and resolve shipment/delivery issues promptly. Reporting & Analysis Prepare daily/weekly/monthly reports on orders, returns, cancellations, and operational efficiency. Analyze operational data to identify bottlenecks and recommend process improvements. Track performance metrics and present insights to management for decision-making. Key Requirements Proven experience (3 years) in e-commerce operations with hands-on expertise in Unicommerce, Shopify, and EasyRoutes . Strong understanding of order management systems (OMS), inventory management, and multi-channel sales operations. Knowledge of logistics workflows, shipping integrations, and last-mile delivery processes. Team management and leadership experience. Strong analytical, problem-solving, and reporting skills. Ability to work in a fast-paced environment with attention to detail and accuracy. Preferred Skills Experience with marketplace integrations (Amazon, Lazada, Shopee, etc.). Strong Excel/Google Sheets skills for reporting and analysis. Basic knowledge of API integrations, webhooks, or e-commerce app ecosystems. Tell employers what skills you have FitStore OperationsOrder PickingTeamworkTeam HandlingActive Team PlayerShouldaInventoryallowanceFast-pacedpacking ordersInventory ManagementAttention to DetailProcess ManagementAttention to DetailsTeam Managementquality checkEmballageSchedulingTime & Attendance
-
E-Commerce Operations Specialist/Supervisor
1 week ago
Singapore POP MART Full timeOverview Cross-Border E-Commerce Operations Specialist/Supervisor Job Type: Full-time Department: APAC E-Commerce We are seeking a highly motivated and detail-oriented Cross-Border E-Commerce Operations Specialist/Supervisor to join our team. The ideal candidate will be responsible for managing and optimizing our e-commerce platforms, ensuring seamless...
-
E-Commerce Operations Specialist/Supervisor
24 hours ago
Singapore POP MART Full timeCross-Border E-Commerce Operations Specialist/Supervisor Job Type: Full-time Department: APAC E-Commerce Job Summary: We are seeking a highly motivated and detail-oriented Cross-Border E-Commerce Operations Specialist/Supervisor to join our team. The ideal candidate will be responsible for managing and optimizing our e-commerce platforms, ensuring seamless...
-
E-Commerce Operations Supervisor
3 days ago
Singapore Little Farms Full timeE-Commerce Operations Supervisor Make online orders magically seamless from click to doorstep. Why this role slaps You'll run the engine room of our online store. Think: fast picks, flawless packs, zero oopsies, and happy customers. You'll coach a tight crew and keep the digital shelf spotless. What you'll actually do (aka your superpowers)Own the floor:...
-
E-commerce Executive
1 week ago
Singapore E-RISEN DISTRIBUTION HUB PTE. LTD. Full time**About the Role** We are looking for a proactive and detail-oriented E-commerce Executive to manage and grow our online sales channels. This role is ideal for someone who thrives in a fast-paced digital environment and is passionate about optimizing product performance, enhancing customer experience, and driving revenue through e-commerce platforms. **Key...
-
E-commerce Assistant
2 weeks ago
Singapore KOREA TIMES PTE. LTD. Full timeWe are looking for a proactive and detail-oriented **E-commerce Assistant**to join our team. You will support daily operations of our online stores (such as Shopify, Amazon, Shopee, Lazada, etc.), including product listings, order processing, advertising campaigns, and customer service, ensuring smooth and efficient e-commerce operations. **Key...
-
E-commerce Operations
6 days ago
Singapore KONG LEE ENGINEERING PTE. LTD. Full timeJob Description: We are looking for a staff with local e-commerce experience in Singapore to manage daily operations and promotions for our smart home electrical equipment store. We welcome professionals with experience in e-commerce platform management and data analysis to join our team! **Responsibilities**: - Oversee daily operations on Shopee,...
-
E-Commerce Operations
3 days ago
Singapore DIGITAL COLLECTION TRADING PTE. LTD. Full time $40,000 - $60,000 per yearAbout CollectionDigital Collection Pte. Ltd. is a Singapore-based cross-border liquor and lifestyle company.We bring together premium Chinese spirits and Asian lifestyle products , operating across both online and offline retail ecosystems.Our business spans: – local e-commerce retail for liquor and lifestyle goodsGrabMart / Shopee / Lazada / Foodpanda –...
-
E-commerce Operations Executive
1 week ago
Singapore Mighty Jaxx Full timeOur Team Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx's integrated platform will empower future pop culture brands with an end‐to‐end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP...
-
E-commerce Operation Specialist
5 days ago
Singapore BUTTERFLY 3D SPACE PTE. LTD. Full time $33,600 - $43,200 per yearSalary: SGD 2,800 – 3,200 + CommissionWorking Hours: 5-day work weekJob DescriptionWe are seeking an E-commerce Operation Specialist to manage and optimize our online presence across platforms. The ideal candidate is detail-oriented, experienced in e-commerce operations, and motivated to drive sales growth while enhancing customer satisfaction.Key...
-
E-commerce Operations
7 days ago
Singapore SHOPGIFTS PTE. LTD. Full time $30,000 - $60,000 per yearAbout the RoleWe are looking for a highly organised and resourceful E-commerce Operations & Marketing Executive to support our growing online business. This role combines product sourcing, product listing creation, basic operations, and digital marketing. You will work closely with the management team to bring new products to market, improve online...