E-commerce Operations

5 days ago

Singapore SHOPGIFTS PTE. LTD. Full time $30,000 - $60,000 per year
About the Role

We are looking for a highly organised and resourceful E-commerce Operations & Marketing Executive to support our growing online business. This role combines product sourcing, product listing creation, basic operations, and digital marketing. You will work closely with the management team to bring new products to market, improve online visibility, and support day-to-day e-commerce processes.

Key Responsibilities
Product Sourcing & Development
  • Research, source, and negotiate with suppliers (local and overseas)
  • Request quotations, compare pricing, MOQ, lead times, and quality
  • Coordinate sampling, product testing, and development
  • Maintain supplier database and ensure timely follow-ups
Product Listing Creation & Management
  • Create SKU listings on Shopify and other platforms (Carousell, TikTok Shop, Shopee/Lazada if applicable)
  • Upload product photos, descriptions, specifications, pricing, and shipping details
  • Optimise listings for SEO, clarity, and conversion
  • Ensure product information is up-to-date and accurate across all platforms
E-commerce Operations
  • Assist with order processing, fulfilment coordination, and inventory updates
  • Track incoming stock, supplier deliveries, and production timelines
  • Support customer enquiries and after-sales where required
  • Monitor product performance and report on bestsellers, slow-moving stock, and opportunities
Marketing & Content Support
  • Support content creation for social media, ads, and website (photos, short videos, captions)
  • Execute basic marketing tasks such as posting, scheduling, and running simple campaigns
  • Assist with promotional planning, bundle deals, and festive launches
  • Coordinate with external designers/agencies when needed
Requirements
Must Have
  • Experience in e-commerce operations, online selling, or digital marketing
  • Strong attention to detail and organisation skills
  • Basic knowledge of product sourcing (Alibaba, local vendors, etc.)
  • Comfortable using Shopify or similar platforms
  • Good communication skills (written & verbal)
  • Ability to multitask and manage deadlines
Good to Have
  • Experience with Carousell, TikTok Shop, Shopee, Lazada
  • Graphic design or photo/video editing skills (Canva, CapCut)
  • Knowledge of SEO, online ads, or analytics
  • Prior experience in consumer products, gifts, or merchandising
What We Offer
  • Competitive salary & performance bonuses
  • Opportunities to grow into senior operations or marketing roles
  • Friendly, fast-moving work environment
  • Direct involvement in product launches and creative decisions
  • Training provided for platforms, tools, and sourcing processes

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