Customer Experience Manager — Lead Team

**Your Role on Our Journey**: As the Customer Experience Team Lead, you will play a key role in ensuring our Customer Experience team consistently delivers outstanding service and support to our drivers. You'll mentor and motivate a team of Consultants, handle escalations, and drive process improvements. Your leadership will be essential in fostering a...

Planning and executing health and fitness activities in workplaces for working adults - Lead a team of 4 - Conduct regular sites visits - Content creation for festive/thematic activities - Maintain close communication with stakeholders - Ability to work with both in-house and external providers to ensure project success - Monitor KPIs to ensure delivery of...

This is a 12 months contract assigned to our client Work Location: Commonwealth MRT Salary Range : $4,000-$6,000 **Job Description**: 1. Assist Helpdesk manager in managing day to day operation of Helpdesk 2. Assist Helpdesk manager in managing client on the daily reporting 3. Real Time Monitoring of daily operations to departmental objectives & KPIs...

SeaLead is a global shipping line connecting emerging markets with major economies through container shipping and liner services. Founded in 2017 and headquartered in Singapore. SeaLead initially started with feeder services and then expanded into long-haul liner services over time. Operating in 51 locations and servicing 77 ports worldwide, SeaLead provides...

A leading food and beverage establishment in Singapore is looking for a dedicated Assistant Manager to oversee daily operations, ensure excellent service, and manage staff effectively. The ideal candidate will have experience in the F&B industry and the ability to lead a team. Responsibilities include handling customer feedback, cashiering, and ensuring...

AMACHA - Customer Service Manager (Customer Experience Lead) Full-Time • Singapore About the Role As AMACHA enters its next phase of expansion, we are looking for a Customer Service Manager who will champion AMACHA's signature experience: elevated hospitality, consistency, and a warm, heritage-driven brand culture .You will build and lead a customer...

**ABOUT GERMS DIGITAL** Infectious, dynamic and progressive! Down with a disease to please, we cough up creative integrated solutions to treat business and marketing problems of every severity. Since 2009, we’ve been dispensing marketing meds across various industries, from finance to automotive, tech to beauty—all while snagging some metals along...

Customer Experience Lead, SingaporeDescription - Job Summary • This role is responsible for defining customer experience requirements across touchpoints, leading voice of customer programs, and designing customized customer experiences. The role applies customer experience design methods to lead cross-functional teams and facilitates discussions resulting...

**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

**Singapore**: **About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich...