Officer, Recovery Collections Analyst

2 days ago

Singapore Citi Full time

Join to apply for the Officer, Recovery Collections Analyst role at Citi 1 day ago Be among the first 25 applicants Join to apply for the Officer, Recovery Collections Analyst role at Citi Get AI-powered advice on this job and more exclusive features. At Citi , we connect millions of people across cities and countries daily through our global network. We provide a broad range of financial services to help our clients meet opportunities and challenges. Shape your Career with Citi Citi Global Wealth (CGW)serves clients from affluent to ultra-high net worth and family offices, helping them with liquidity, yields, currency transactions, and cash flow management across regions. We're seeking a Officer, Recovery Collections Analyst in Singapore. We offer resources for your needs, empower decision-making, and support your financial well-being, including: Health programs, telehealth, counseling (varies by country)Expanded Paid Parental Leave Financial planning resources Learning and development opportunities Work-life balance programs Community volunteering resources In this role, you're expected to: Use negotiation skills to resolve delinquency, assist customers with debt solutions, document calls, and seek resolutions using available tools. Understand processes, procedures, and systems relevant to tasks. Handle system issues, participate in UAT, monitor errors, and suggest improvements. Analyze performance and

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