Process Documentation Analyst

3 days ago

Downtown Core, Singapore PST.AG Full time

We are seeking a part time Process Documentation Specialist to join our team on a contract basis. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations. Job Type: Contract Contract length: 3 months ( Possible extension ) Hours/Timezone: 20-40 hours a week / CEST Work Location: Remote Duties Process Modeling Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams). Identify and define required input/output documents within workflows. Stakeholder Collaboration Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation. Translate complex information into actionable and easy-to-understand process documents. Knowledge Management Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki). Qualification Bachelors degree Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks Familiarity with Wiki platforms such as Confluence or MediaWiki Must haves: Certified proficiency in BPMN 2.0 Demonstrated experience documenting complex processes for senior leadership Fluent English (C1+ level) – primary language for documentation Ability to simplify and visualize complex workflows effectively Detail-oriented approach to validating logical consistency in process documentation Outstanding structured writing skills with high attention to clarity and precision Nice to have: Experience with process automation tools (e.g., Camunda, Signavio or others) Basic prompt engineering skills for AI-enhanced validation Industry knowledge in IT, software, or data-driven sectors Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders

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