Head of Customer Service
2 days ago
This is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Client Details Our client is a premier gymnastics academy dedicated to delivering world-class training, exceptional service, and a transformative experience for every student. With a focus on excellence, structure, and innovation, the academy offers a meticulously designed gymnastics program led by experienced coaches and supported by state-of-the-art facilities. Description Leadership & Team Management Coach and inspire a customer service team to deliver exceptional service and drive sales Set clear goals and foster a culture of continuous improvement Design training programs and standardize best practices through a Customer Service Handbook Collaborate with leadership on planning, forecasting, and team performance Operations & Reporting Oversee CRM and POS systems to ensure smooth customer life cycle management Identify workflow gaps and lead automation initiatives Report on service performance, and team productivity Profile We are looking for a Head of Customer Service Lead who is driven, resourceful and eager to lead. You should possess the following qualities to thrive in the role: A confident communicator with strong interpersonal and problem-solving skills A self-starter who thrives in dynamic environments and enjoys wearing multiple hats Comfortable with data and eager to learn tools like CRM, POS, and Excel Experience in customer-facing roles (e.g., hospitality, education, airlines, concierge) is a plus Leadership experience or potential to lead is highly valued Job Offer Permanent position with accelerated growth opportunities. Chance to make a meaningful impact in the enrichment services industry. Supportive and professional work culture. If you are ready to take on this exciting challenge as Head of Customer Service, we encourage you to apply today To apply online please click the 'Apply' button. For a confidential discussion about this role please contact Audrey Ang (Lic No: R / EA No.: 18C9065) on . © Michael Page International Pte Limited, company number N (including Page Executive A) and Page Personnel Recruitment Pte Ltd (Registration Number: C)) operates under the EA Licence Numbers of 18S9099 and 18C9065. #J-18808-Ljbffr
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Customer Service Officer
5 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Head of Customer Service
18 hours ago
Singapore Michael Page Full timeJoin to apply for the Head of Customer Service role at Michael Page . About Our Client Our client is a premier gymnastics academy dedicated to delivering world‑class training, exceptional service, and a transformative experience for every student. With a focus on excellence, structure, and innovation, the academy offers a meticulously designed gymnastics...
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Head of Customer Service
8 hours ago
Singapore KAIROS GLOBAL SEARCH PTE. LTD. Full timeOur client is a pioneering Medical Technology (MedTech) company dedicated to transforming healthcare through innovative medical technologies, digital health solutions, and patient-centered care. They are now seeking a **Head of Customer Service**to lead and optimize their customer service operations, ensuring an exceptional experience for healthcare...
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Head of Customer Service
2 days ago
Singapore APAC Michael Page Full timeThis is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Client Details Our client is a premier gymnastics academy dedicated...
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Head of Customer Service
18 hours ago
Singapore Robert Walters plc Full timeOverview A leading gymnastics academy in Singapore is seeking a Head of Customer Service to champion the customer journey and inspire a dedicated front-line team. As the driving force behind service excellence, you will shape strategies that foster enrolment, retention, and satisfaction, while working closely with senior leadership to align customer service...
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Head of Customer Service
18 hours ago
Singapore Robert Walters Full timeA leading gymnastics academy in Singapore is seeking a Head of Customer Service to champion the customer journey and inspire a dedicated front-line team. As the driving force behind service excellence, you will shape strategies that foster enrolment, retention, and satisfaction, all while working closely with senior leadership to align customer service...
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Head of Customer Service
18 hours ago
Singapore ACCA Careers Full time2 days ago Be among the first 25 applicants This is a dynamic leadership role overseeing customer experience, and operational excellence in a fast-growing enrichment startup. Ideal for individuals who thrive in fast-paced environments, enjoy coaching teams, and want to make a meaningful impact on business growth and student success. Client Details Our client...
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Legal Service Officer
1 week ago
Singapore Singapore Legal Service Full timeWhat the role is The Legal Service is conducting a targeted recruitment exercise for candidates interested in a career as a Legal Service Officer and appointment as Head of Knowledge Management at the Attorney-General's Chambers. The Attorney-General’s Chambers("AGC") is committed to enhancing the rule of law and maintaining the integrity of Singapore’s...
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Head of Customer Service, Asia Pacific
2 days ago
Singapore Brenntag Full time**HEAD OF CUSTOMER SERVICE, ASIA PACIFIC**: Our team in **Singapore** currently has an opening for a **Head of Customer Service, Asia Pacific** **YOUR ROLE & RESPONSIBILITIES**: **Summary** Responsible for executing the region’s customer service strategies and develop an integrated customer service function for productivity and excellence. He/She is also...
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Head of Customer Service
2 weeks ago
Singapore .ZERO Pte Ltd Full timeFor this role, you will be joining our team **Sterra**, one of the leading Home Appliances brands in Singapore, **Our Vision**:To improve the lives of everyone by having a Sterra product in every home. **Our Mission**:To create high-quality, functional, sleek, and mínimalistic home products at revolutionary prices, and becoming every home’s...