Sr. Technical Delivery Manager

2 days ago

Singapore Amazon Full time

Job ID: 2787638 | Amazon Web Services Philippines Inc.
AWS Managed Services (AMS) is designed to accelerate cloud adoption, simplifying deployment, migration, and management using automation and machine learning, backed by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure, automating common activities such as change requests, monitoring, patch management, security, and backup services.
We are looking for someone at the forefront of transformational technology with experience assisting enterprise customers in leveraging AWS services for their mission-critical applications. The Senior Technical Delivery Manager Role is engaged at the client account level, acting as a trusted advisor; providing a forward-looking strategy while outlining the investment and multi-step go-to-market plan necessary to help AMS customers onboard to AMS, and lead changes to IT strategy, policies, processes, people, governance, and partnerships.
The successful candidate will work closely with other AWS teams to ensure that all changes to a customer’s environments are smoothly carried out while meeting customer requirements to onboard to AMS.
Key job responsibilities
Earn a Trusted Client Advisory relationship with our clients and team.
Work with customers to provide visibility and guidance around their AWS Services account through regular Operational Service Reviews and Reporting.
Work with application owners to develop and standardize test, upgrade, and release management processes.
Engage with Director and C-Level executives to understand business needs.
Go “toe to toe” with customer technical stakeholders on most issues.
Be the voice of the customer and work with internal AWS resources to ensure that the customer’s requirements are met.
Raise internal awareness of customer impacting bugs and/or issues, and drive the appropriate prioritization for fixes and/or responses.
Champion and advocate for customer requirements within AWS (e.g. feature requests).
Participate in customer requested meetings (onsite or via phone).
Triage technical issues.
Provide oversight of escalation, prioritization, and drive customer communication during critical events.
Develop and promote governance models supporting the consistent use of cloud technologies aligned to institutional strategies and policies.
Understand customer business drivers and strategies, architectures, cloud adoption roadmaps, operating models, KPI, to measure and monitor benefits realization.
Analyze application portfolios, identify dependencies & common infrastructure platform components, and assess migration feasibility.
Be available outside of business hours to help coordinate handling of urgent issues as needed.
BASIC QUALIFICATIONS
A Bachelor’s Degree or relevant experience
10+ years of Transition Management, IT Consulting, or IT Delivery experience working in a customer-facing role with a high level of accountability.
Hands-on experience leading large-scale Cloud-based IT transformation projects
10+ years of experience in a customer-facing delivery role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider.
PREFERRED QUALIFICATIONS
Strong organizational and project management skills with an ability to manage numerous, competing demands from internal and external stakeholders and customers.
Excellent written and oral English communication skills to successfully engage with customers and colleagues.
Technical Program or Project Management experience
Experience with creating and executing Operations Integration (OI) projects as part of a larger transformation
Possess AWS Certifications
Posted:
November 5, 2024 (Updated about 3 hours ago)
Posted:
December 16, 2024 (Updated about 4 hours ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
#J-18808-Ljbffr

  • Sr. technical delivery manager, es

    3 weeks ago

    Singapore Amazon Full time

    Sr. Technical Delivery Manager, ES - APJC Job ID: 2811176 | Amazon Web Services Singapore Private Limited AWS Managed Services (AMS) is designed to accelerate cloud adoption, simplifying deployment, migration, and management using automation and machine learning, backed by a dedicated team of Amazon employees. AWS Managed Services provides ongoing...

  • Sr. technical delivery manager, es

    3 weeks ago

    Singapore Amazon Full time

    Sr. Technical Delivery Manager, ES - APJC AWS Managed Services (AMS) is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities...

  • Amazon | Sr. Technical Delivery Manager, ES

    2 days ago

    Singapore Amazon Full time

    Sr. Technical Delivery Manager, ES - APJC AWS Managed Services (AMS) is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS infrastructure. It automates common activities...

  • Logistics Operations Manager

    2 weeks ago

    Singapore SR EXPRESS PRIVATE LIMITED Full time

    OverviewSr. Express Private Limited is a dynamic logistics company seeking an experienced Logistics Operations Manager to oversee the efficient flow of trucking operations and resources across various clients' projects.

  • Senior Class 4 Driver Position Available

    2 weeks ago

    Singapore SR EXPRESS PRIVATE LIMITED Full time

    Are you a skilled driver looking for a new challenge? SR EXPRESS PRIVATE LIMITED is currently seeking a highly qualified Class 4 driver to join our team.Job SummaryWe are looking for a reliable and experienced Class 4 driver to transport palletized cargo between warehouses. The ideal candidate will have a valid Class 4 driving license, excellent time...

  • Heavy Goods Vehicle Driver

    2 weeks ago

    Singapore SR EXPRESS PRIVATE LIMITED Full time

    Job OverviewWe are seeking a reliable and experienced Class 4 driver to join our team at SR EXPRESS PRIVATE LIMITED. The successful candidate will be responsible for delivering palletized cargo from warehouse to warehouse, utilizing a 24 ft closed box with the tailgate.Key ResponsibilitiesPalletized cargo delivery across various locations.Familiarity with...

  • Sr product specialist

    5 days ago

    Singapore Thermo Fisher Scientific Full time

    Job Description Thermo Fisher Scientific Inc. is seeking a highly motivated and skilled Sr Product Specialist to join our dynamic sales team in Singapore. This is an outstanding opportunity to play a key role in driving revenue growth and developing new business for our portfolio of products. As a Sr Product Specialist, your main role will be to offer...

  • Sr. Manager

    3 days ago

    Singapore TATA COMMUNICATIONS INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesThe Technical Delivery Architect role provides End to End technical leadership and ownership for post sales engineering of customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related...

  • Sr. Manager

    1 week ago

    Singapore TATA COMMUNICATIONS INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesThe Technical Delivery Architect role provides End to End technical leadership and ownership for post sales engineering of customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related...

  • Technical Delivery Manager

    2 months ago

    Singapore GECO Asia Pte Ltd Full time

    About the Role: We are seeking a highly skilled Technical Delivery Manager with expertise in metadata management tools such as Informatica IDMC, IBM Cloud Pak for Data, or equivalent tools like Collibra, Alation, and Solidatus. The ideal candidate will be responsible for overseeing the delivery of technical projects, ensuring they meet business requirements...

  • Technical Delivery Manager

    3 months ago

    Singapore A-IT INVESTMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Lead a team of application development to plan technical deliverables to meet project’s requirements within allocated budget and schedule. Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution Plan, monitor and manage risks/issues related...

  • Sr manager, solution consulting

    5 days ago

    Singapore Aspen Technology, Inc. Full time

    Sr Manager, Solution Consulting Sr Manager, Solution Consulting Apply locations Singapore time type Full time posted on Posted 30+ Days Ago job requisition id R6475 The driving force behind our success has always been the people of Aspen Tech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle,...

  • Sr. solutions engineer

    4 weeks ago

    Singapore Fortra, LLC Full time

    The Sr. Solutions Engineer, "Sr Presales Consultant," or "Sr Sales Engineer," is a technical role on the Sales team. It is an exciting opportunity for an experienced professional with strong technical, collaboration, and presentation skills. Someone who will focus on sales activities and business development.A Solutions Engineer is a product and market...

  • Trucking Operations Specialist

    1 week ago

    Singapore SR EXPRESS PRIVATE LIMITED Full time

    Job OverviewWe are seeking an experienced Class 4 driver to join our team at SR EXPRESS PRIVATE LIMITED. As a key member of our transportation department, you will be responsible for ensuring timely and safe delivery of goods to our clients.Salary and BenefitsThe successful candidate can expect a competitive salary ranging from ₹2,59,500 to ₹3,92,000 per...

  • Corporate Lawyer

    1 week ago

    Singapore THE SR GROUP (SINGAPORE) PTE. LTD. Full time

    **Job Title:** Corporate Lawyer - Finance TeamAbout The SR Group (Singapore) PTE. LTD.The SR Group is a UK law firm looking for an experienced paralegal to join their Finance team in Singapore. As a vibrant and dynamic individual, you will have the opportunity to develop your legal skills and grow with the team.Key Responsibilities:Drafting finance documents...

  • Sr product specialist

    3 weeks ago

    Singapore This Is An IT Support Group Full time

    Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob Description Thermo Fisher Scientific Inc. is seeking a highly motivated and skilled Sr Product Specialist to join our dynamic sales team in Singapore. This is an outstanding opportunity to play a key role in driving revenue growth and developing new business for our portfolio of products. As...

  • Logistics Operations Manager

    1 week ago

    Singapore SR EXPRESS PRIVATE LIMITED Full time

    About SR EXPRESS PRIVATE LIMITEDSR EXPRESS PRIVATE LIMITED is a leading logistics company that offers a range of services to its clients. We are seeking an experienced Logistics Coordinator to join our team.Salary: ₹45,000 - ₹60,000 per monthJob Description:We are looking for a highly organized and detail-oriented Logistics Coordinator to oversee and...

  • Sr. solutions engineer

    3 weeks ago

    Singapore Fortra, LLC Full time

    The Sr. Solutions Engineer, "Sr Presales Consultant," or "Sr Sales Engineer," is a technical role on the Sales team. It is an exciting opportunity for an experienced professional with strong technical, collaboration, and presentation skills. Someone who will focus on sales activities and business development. A Solutions Engineer is a product and market...

  • Senior Software Delivery Director

    1 week ago

    Singapore A-IT SOFTWARE SERVICES PTE LTD Full time

    Job DescriptionWe are seeking an experienced Sr. Application Technical Delivery Manager to lead our technology team in delivering high-quality software solutions.The successful candidate will be responsible for managing a team of technology professionals, ensuring timely and efficient delivery of projects, and collaborating with stakeholders to define...

  • Sr. accountant

    4 weeks ago

    Singapore SPACE EXPLORATION TECHNOLOGIES CORP Full time

    SR. ACCOUNTANTAs the company expands its international footprint and provides Starlink (our revolutionary satellite low-latency broadband internet) across APAC, Starlink Internet Services Pte. Ltd. is seeking a sr. accountant for our Singapore office to help ensure that our financial reporting obligations are met.The Sr. Accountant will focus on APAC...