Senior Client Success/Relationship Executive

6 days ago

Singapore Cintra Consultancy Full time

Senior Client Success/Relationship Executive
We’re looking for a dynamic and detail-oriented Senior Client Services Representative to support client servicing, assist in campaign execution, and ensure timely, high-quality delivery of all project components. This role calls for a proactive and resourceful individual who can manage both administrative and operational tasks with efficiency and precision.
Responsibilities
Project Coordination:
Support the end-to-end management of campaigns and projects, from brief to delivery.
Develop and maintain project timelines to ensure timely delivery.
Coordinate across teams to ensure milestones and deliverables are met on time and within scope.
Client Management:
Serve as a key point of contact for clients on assigned projects and manage client expectations to ensure satisfaction throughout project delivery.
Communicate updates, timelines, and deliverables clearly and professionally.
Assist in preparing client presentations, reports, and meeting recaps.
Liaise with creative teams to brief them on project requirements, timelines, and client feedback.
Ensure the creative output aligns with client objectives.
Coordinate internal reviews and facilitate feedback loops between clients and creatives.
Compile and deliver post-campaign reports, performance summaries, and insights.
Contribute to the development of recommendations to improve future campaign performance.
Work closely with internal teams to analyse results and identify areas for optimisation.
Administrative Support:
Assist the

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