Front Office Receptionist

2 days ago

Singapore Radzone PTE LTD Full time

Radzone PTE LTD is hiring a Full time Front Office Receptionist role in Singapore River, Singapore. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
  • Saturday: Morning, Afternoon
  • 1 year of relevant work experience required for this role
  • Expected salary: $2,100 - $2,300 per month

Job description

Radzone PTE LTD is hiring a Full time hours Front Office Receptionist role in Singapore River, Singapore. Apply now to be part of our team.

Requirements for this role:

  • 1 year of relevant work experience required for this role
  • Full time hours

  • Looking for candidates who are available to work:

  • Any time

  • This role is an urgent hire

  • Front Desk / Reception Service

  • Check in / Check out Guests

  • Handle guest complaints and provide fair judgement & solutions

  • Attend to the needs and wants of the guests and ensure that they are fulfilled according to the set standards and to guest's satisfaction

  • Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times

  • Review in-house, arriving and departing guests on a daily basis

  • Be familiar with the set-up and functionality of all equipment and amenities

  • Perform meet and greet and send off process according to the set standard

  • Be able to escort guests and serve the guests as needed including tours, information, explanation of services.

  • Respond to guest requests and queries promptly and professionally according to set standard

  • Attend to laundry, as needed

  • Pick up and record all pertinent data, guest preferences into guest profile as needed

  • Inspect all rooms prior to guest check-in

  • Assist cleaners in housekeeping

Experience

  • Experience in customer service environment is an advantage

Close Description

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