
Workforce Management Specialist
3 days ago
Job Title: Workforce Management Specialist
The ideal candidate will play a key role in managing the company's workforce needs, specifically in recruitment and administration of both local and foreign workers. The role requires strong knowledge of manpower regulations, including WPOL for worker applications and experience in applying for Work Permits, S Pass, and Employment Passes.
Key Responsibilities:
- Recruitment & Staffing: Source, interview, and recruit staff and site workers to meet project requirements. Manage the end-to-end recruitment process, including job postings, interviews, offers, and onboarding. Liaise with employment agencies, training providers, and subcontractors on manpower needs.
- Work Pass & Foreign Manpower Management: Handle applications, renewals, cancellations, and appeals for WP, S Pass, and Employment Pass via WPOL and EPOL. Maintain compliance with MOM's foreign worker quota, levy, and housing regulations. Track pass expiry dates and ensure timely renewals.
- HR Operations & Administration: Prepare employment contracts, HR letters, and maintain accurate employee records. Manage attendance, leave, and payroll-related administrative support. Ensure compliance with company policies, Employment Act, and workplace safety requirements.
- Employee Relations & Engagement: Act as the first point of contact for staff and workers on HR-related matters. Support welfare, engagement, and training initiatives to enhance staff retention. Assist in handling grievances and disciplinary matters in accordance with company policies.
Requirements:
- Minimum 2-3 years of HR experience, preferably in construction or manpower supply sector.
- Strong knowledge of MOM regulations, WPOL/EPOL systems, and foreign worker management.
- Familiar with work pass quota, levy, and housing requirements.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
- Good communication and interpersonal skills; able to liaise with diverse workforce.
- Strong organizational skills and attention to detail; able to manage multiple tasks under tight timelines.
- Preferably familiar with payroll systems and basic HRIS software.
- Bilingual in English and Mandarin is an advantage.
This is a challenging role that requires a professional with excellent analytical and problem-solving skills, ability to multitask, and excellent communication skills. The successful candidate will be responsible for developing and implementing effective strategies to optimize workforce management processes, improving productivity, and ensuring compliance with regulatory requirements.
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