Customer Success Specialist
14 hours ago
eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We are looking for a Customer Success Specialist who is a people person, customer-centric, and ready to transform newcomers into trading experts. What will you be doing?Conduct outbound onboarding calls to potential customers to assist them in starting their journey with eToro. Follow up on leads generated through marketing campaigns, referrals, or inquiries. Identify customer needs and provide tailored solutions that meet their requirements. Provide general market updates and understanding of the financial markets & products. Handle inquiries & verification of accounts, sharing our products and services, and building strong customer relationships over the phone. Maintain accurate customer records in the CRM system, ensuring all interactions are documented. Achieve or exceed individual and team daily, weekly, and monthly targets to meet all KPIs set out in Service Quality Standards and Balanced Scorecard. Requirements: Proven experience in telesales, customer service or a related role. 1-3 years of total experience in financial services. Proficiency in Chinese written and Mandarin conversation. Strong verbal communication and active listening skills. Ability to handle high call volumes while maintaining quality and professionalism. Goal-oriented mindset with the ability to handle objections and close deals effectively. Excellent problem-solving skills and a customer-first mindset. Highly motivated and sales-driven individual who is also an excellent team player. Proficient in using CRM systems and Microsoft Office applications. This role will be based in our Singapore office. Candidates must have full working rights in Singapore. eToro is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr
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Customer Success Specialist
14 hours ago
Singapore QUANDOO SINGAPORE PTE. LIMITED Full timeQuandoo is looking for a tenacious and results-driven customer success specialist to join the team! Our mission is to improve the way hospitality venues connect with diners in the digital world. Job Description As the Customer Success Specialist, you'll be at the forefront of providing support to our partner restaurants. This is a role that involves a high...
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Customer Success Specialist
14 hours ago
Singapore Lendela Full timeAbout Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...
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Customer Success Specialist
5 days ago
Singapore QUANDOO SINGAPORE PTE. LIMITED Full timeQuandoo is looking for a tenacious and results-driven customer success specialist to join the team! Our mission is to improve the way hospitality venues connect with diners in the digital world. Job Description As the Customer Success Specialist, you'll be at the forefront of providing support to our partner restaurants. This is a role that involves a...
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Customer Success Specialist
4 weeks ago
Singapore Lendela Full timeAbout Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...
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Senior Customer Success Specialist
2 weeks ago
Singapore Disprz Full timeAs a Senior Customer Success Specialist, you will be a trusted partner in helping customers achieve success with our products. Your responsibilities will include onboarding clients, driving adoption, and ensuring retention and growth post-sales.Your key responsibilities will involve onboarding and training customers for smooth adoption, building strong and...
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Customer Success Specialist
14 hours ago
Singapore Quandoo GmbH Full timeCompany Description Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are...
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Principal Ai Specialist, Customer Success
2 weeks ago
Singapore Zendesk Full timeThe _AI Specialist, Customer Success _role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value and outcomes from their investment in...
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Customer Success Specialist
3 days ago
Singapore Quandoo GmbH Full timeCompany Description Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we...
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Customer Success Specialist
14 hours ago
Singapore Liven Full timeOverview Join the revolution in hospitality tech! Liven is a leading global data, technology, and customer experience provider for the hospitality industry. We serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually. At Liven, our platform...
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Customer Success Specialist
5 days ago
Singapore Liven Full timeOverview Join the revolution in hospitality tech! Liven is a leading global data, technology, and customer experience provider for the hospitality industry. We serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually. At Liven, our...
