Customer Success Specialist
3 days ago
eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We are looking for a Customer Success Specialist who is a people person, customer-centric, and ready to transform newcomers into trading experts. What will you be doing?Conduct outbound onboarding calls to potential customers to assist them in starting their journey with eToro. Follow up on leads generated through marketing campaigns, referrals, or inquiries. Identify customer needs and provide tailored solutions that meet their requirements. Provide general market updates and understanding of the financial markets & products. Handle inquiries & verification of accounts, sharing our products and services, and building strong customer relationships over the phone. Maintain accurate customer records in the CRM system, ensuring all interactions are documented. Achieve or exceed individual and team daily, weekly, and monthly targets to meet all KPIs set out in Service Quality Standards and Balanced Scorecard. Requirements: Proven experience in telesales, customer service or a related role. 1-3 years of total experience in financial services. Proficiency in Chinese written and Mandarin conversation. Strong verbal communication and active listening skills. Ability to handle high call volumes while maintaining quality and professionalism. Goal-oriented mindset with the ability to handle objections and close deals effectively. Excellent problem-solving skills and a customer-first mindset. Highly motivated and sales-driven individual who is also an excellent team player. Proficient in using CRM systems and Microsoft Office applications. This role will be based in our Singapore office. Candidates must have full working rights in Singapore. eToro is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr
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Customer Success Specialist
3 days ago
Singapore QUANDOO SINGAPORE PTE. LIMITED Full timeQuandoo is looking for a tenacious and results-driven customer success specialist to join the team! Our mission is to improve the way hospitality venues connect with diners in the digital world. Job Description As the Customer Success Specialist, you'll be at the forefront of providing support to our partner restaurants. This is a role that involves a high...
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Customer Success Specialist
2 weeks ago
Singapore HokuApps Full timeDescription Overview Join to apply for the Customer Success Specialist role at HokuApps . HokuApps is a Rapid Application Development Platform that enables Digital Transformation for global organizations by leveraging new technology. Our Digital Transformation consulting helps companies improve products and services, enhance customer experience, enter new...
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Customer Success Specialist
4 days ago
Singapore ACAMS Full time $60,000 - $120,000 per yearWho We Are:ACAMS is the largest international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 115,000 members across 180 jurisdictions, ACAMS is committed to fighting and finding ways to help prevent financial crime...
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Customer Success Specialist
2 weeks ago
Singapore LENDELA PTE. Ltd Full timeDescription About Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque...
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Customer Success Specialist
3 days ago
Singapore LENDELA PTE. LTD. Full timeAbout Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...
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Customer Success Specialist
3 days ago
Singapore INFO-TECH SYSTEMS LTD. Full timeOverview We are seeking a dedicated and customer-focused individual to join our team as a Customer Success Specialist. This role is pivotal in ensuring our clients derive maximum value from our software solutions, fostering strong relationships, and driving customer satisfaction and retention. Key Responsibilities Act as the primary point of contact for...
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Principal AI Specialist, Customer Success
5 days ago
Singapore Zendesk Group Full time## Job DescriptionThe *AI Specialist, Customer Success* role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value and outcomes from their...
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Principal Ai Specialist, Customer Success
1 week ago
Singapore Zendesk Full timeThe _AI Specialist, Customer Success _role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value and outcomes from their investment in...
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Customer Success Specialist
3 days ago
Singapore Quandoo GmbH Full timeCompany Description Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are...
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Senior Customer Success Specialist
6 days ago
Singapore LENDELA PTE. LTD. Full timeAbout Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...
