Customer Success Specialist, Financial Services
1 week ago
Customer Success Specialist, Financial Services About AlphaSense The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI‐driven market intelligence. AlphaSense is trusted by over 6,000 enterprise customers and is headquartered in New York City, with offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. About the Role Reports To: Director of Customer Success The Product Specialist role at AlphaSense lives at the intersection of sales, customer success, and technical support. Product Specialists are tasked with building relationships with prospective clients by providing support and deep technical knowledge to demonstrate the value of AlphaSense while helping to drive adoption. Due to the extensive exposure that Product Specialists have with clients, they're also in a prime location to partner with our sales and product teams in determining future product developments that will resonate with the market. What You'll Do Customer Support: Field support calls, emails, and chats, locally resolving as much as possible, and porting tickets to appropriate teams while retaining the customer's point person through resolution. Customer Health: Work with
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Financial Services Product Specialist
1 week ago
Singapore AlphaSense Full timeA leading technology firm seeks a Customer Success Specialist in Singapore to build relationships with clients and support their adoption of AI-driven market intelligence. Key responsibilities include fielding support requests, assisting in sales presentations, and providing client training. Candidates should have strong communication skills and experience...
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Singapore AlphaSense Full time**About AlphaSense**: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts,...
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Singapore, Central, Singapore AlphaSense Full time $60,000 - $120,000 per yearAbout AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert...
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Intern at Customer Care Services
3 days ago
Singapore SWIFT Financial Messaging Services Full timeAbout the Role We are looking for a talented and inquisitive individual to join our Professional Services team in Singapore to help with administrative and organisational tasks for the portfolio of Customer Care Services and Success Management. You will be working closely with Care and Success Managers and external partners to bring hands-on proactive...
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Singapore Amazon Web Services Singapore Full timeBachelor's Degree in Computer Science, Information Systems Management, or other related business fields - 10+ years’ experience in Information Technology Audit in Financial Services or related field - Demonstrates ability to plan, organize and manage all phases of audit lifecycle to ensure successful delivery - Demonstrated experience as a team player who...
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Customer Success Specialist
2 days ago
Singapore Amazon Web Services Full time $80,000 - $120,000 per yearDESCRIPTIONTransform enterprise digital workplaces while accelerating your career with AWS's fastest-growing End User Computing portfolio. Drive millions in revenue growth by helping Fortune 500 companies unlock the full potential of cloud-based desktop and application solutions. As a Customer Success Specialist for AWS End User Computing (EUC), you'll be...
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Singapore BetterCloud Full timeAbout AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert...
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Singapore FedEx Express APAC Full time**Company**: FedEx Express APAC **Job Title**: Customer Financial Services Specialist-Senior, Customer Financial Services Specialist, Customer Financial Services Specialist-Associate **Job Requisition Number**: RC443165 **Locations**: Singapore, 新加坡 ANGELES CITY, 菲律宾 **Category**: Finance **Job Type**: Regular Ship to Collect (STC); GCI;...
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Singapore FedEx Express APAC Full time**Company**: FedEx Express APAC **Job Title**: Customer Financial Services Specialist-Senior, Customer Financial Services Specialist, Customer Financial Services Specialist-Associate **Job Requisition Number**: RC443211 **Locations**: Singapore, Singapore ANGELES CITY, Philippines **Category**: Finance **Job Type**: Regular Ship to Collect (STC), GCI,...
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Customer Success Specialist
2 weeks ago
Singapore ACAMS Full time $60,000 - $120,000 per yearWho We Are:ACAMS is the largest international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 115,000 members across 180 jurisdictions, ACAMS is committed to fighting and finding ways to help prevent financial crime...
