Application Support Specialist

Direct message the job poster from Avensys Consulting
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.
We are currently looking to hire Application Support. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Only Singaporean.
Key Responsibilities
Provide application L1/L2 support and system checks (CPU, disk usage, logs, services)
Troubleshoot and resolve system and application issues, and provide on-site technical support to ensure timely resolution and minimal disruption to business operations
Monitor application health and system alerts, escalating issues as needed
Log incidents and service requests in the ticketing system, ensuring timely resolution
Coordinate with L3 teams and vendors for issue escalation and follow-up
Perform routine maintenance tasks, such as application updates, patching, and backups
Maintain clear documentation of issues, fixes, and procedures
Participate in system testing, deployment, and post-deployment support activities
Assist in user access management and configuration tasks
Ideal candidate should have/ possess
Diploma/Degree in Electrical Engineering, Computer Science, Communications Engineering or equivalent
Minimum 2 years in application maintenance, support or server infrastructure setup
Experience participating in Kubernetes cluster projects, with proficiency in using relevant commands to check application logs
Experience with at least two of the following Virtualization Technology/Platforms: VMware, Xen, KVM, OpenStack, Cloud Stack, Azure Stack
Experience with cloud orchestration, configuration management and auto-scaling techniques
Thorough knowledge of networking, routers, switches, and WiFi setup
Hands on experience in deploying ceph using different file system such as object storage, rbd, cephfs storage
Good knowledge of storage technologies, such as NAS, SAN, SDS
Experience with automation tools such as Salt/Chef/Puppet/Ansible
Experience with load balancing setup for TCP/IP, DNS, routings
Experience in using software version control
Knowledge of IT security standards, for instance from CIS or IM8
Experience in IT security policy management and enforcing IT security
Knowledge of computer hardware components and ability to restore faulty servers to working condition
Experience in coding or scripting languages such as bash, windows batch script, powershell, perl, python, etc.
Ability to install, use and configure various Linux Operating Systems, such as Redhat, Ubuntu, CentOS
Experience in system installation planning, execution, routine
WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Your interest will be treated with strict confidentiality.
Consultant details
Consultant Name: Deepa Shivakoti
EA Licence 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Consulting
Industries
IT Services and IT Consulting
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