Director, Product Management, Airport Services AP
23 hours ago
Director, Product Management, Airport Services AP Drive Innovation. Elevate Travel. Unlock Revenue. Join Mastercard’s Cardholder Services team—where innovation meets impact. We’re redefining the travel experience for millions of cardholders across Asia Pacific by delivering premium airport benefits that drive loyalty, engagement, and revenue. As Director of Airport Services, you’ll lead the strategy and execution of Mastercard’s airport services portfolio in Asia Pacific. From VIP lounges to fast‑track access and other services that matter during a cardholder’s travel, you’ll shape experiences that delight customers and differentiate Mastercard in the travel ecosystem. Secure and sustain recurring revenue by actively managing partner performance, optimizing service delivery, and reinforcing the strategic value of airport benefits across the region. This is a high‑visibility, commercially driven role that blends strategic thinking, partner management, and product innovation. Responsibilities Own the Airport Benefits Strategy: safeguard and evolve the portfolio to stay ahead of market trends and customer expectations. Ensure the stability and growth of recurring revenue streams by proactively managing commercial levers, mitigating risks, and reinforcing the value of airport benefits to key stakeholders and customers. Drive Revenue Growth: identify and execute monetization opportunities that expand our footprint and boost profitability. Lead Strategic Partnerships: manage high‑value relationships with global partners, negotiate impactful deals, and ensure top‑tier performance. Collaborate Across Teams: align with product, marketing, and sales teams to ensure seamless go‑to‑market execution. Deliver Measurable Impact: track KPIs, optimize ROI, and continuously improve the value proposition. Inspire and Lead: manage a high‑performing team, fostering growth, innovation, and excellence. Experience & Qualifications Strong commercial acumen and a proven track record of driving revenue, negotiation, and managing strategic partnerships. 10+ years of experience in product management, partnerships, or travel loyalty programs—ideally with a focus on airport services. Exceptional communication skills and stakeholder management experience in regional and global, matrixed environments. Demonstrated ability to build compelling business cases, articulate financial impact, and influence senior leadership to drive strategic decisions. A passion for creating unforgettable customer experiences and a mindset for innovation. Bachelor’s Degree. Corporate Security Responsibility Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. #J-18808-Ljbffr
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Singapore Mastercard Full time**Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...
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Singapore Mastercard Full time $120,000 - $260,000 per yearOur PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...
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Customer Service Officer
13 hours ago
Singapore Airport Services Full time**Customer Service Officer (Changi Airport)** - 6 days work week, rotating shift - Basic $2,500 - $2,800 + Shift allowance Avg $300-$400 + Overtime Pay **Benefits** - Eligible for AWS and Performance Bonus (average 2-3 months) - Joining Bonus of $5k! **Job Requirements** - Diploma holder - No experience needed as training is provided Oversee and lead a...
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Product Director of AP Issuing Solutions
2 weeks ago
Singapore Visa Full timeProduct Director of AP Issuing Solutions Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient,...
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Singapore Changi Airport Group Full timeAssistant Manager/Manager, Airport Systems, Airport Operations Technology & CIT We are looking for a proactive and service-oriented individual to spearhead IT initiatives and deliver IT operations excellence for our airport. The candidate will be responsible for planning, requirements analysis, technical assessment, project management, solution deployment,...
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Product Director of AP Issuing Solutions
2 weeks ago
Singapore Visa Full timeCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
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Singapore Changi Airport Group Full timeWe are looking for a highly motivated and experienced Manager to join our Customer Experience section as a key member of the Service Innovation team. In this role, you will drive transformative service initiatives that elevate the experience of millions of Changi travellers each year. Reporting to the Team Lead of Service Innovation, you will work...
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Manager, Airport Operations Policy
22 hours ago
Singapore Changi Airport Group Full timeChangi Airport Group’s Airport Operations Policy team plays a pivotal role in shaping the airport’s future. We are a dynamic team responsible for conceptualising and driving strategic initiatives that ensure Changi operates efficiently, competitively, and with enhanced resilience. We are looking for talented, analytical, and motivated individuals to...
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Singapore Changi Airport Group Full timeGet AI-powered advice on this job and more exclusive features. We are looking for a highly motivated and experienced Manager to join our Customer Experience section as a key member of the Service Innovation team. In this role, you will drive transformative service initiatives that elevate the experience of millions of Changi travellers each year. Reporting...
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Manager, Airport Operations Planning, Departure
13 hours ago
Singapore Changi Airport Group Full timeWe are seeking a dynamic and experienced individual to join our team as an Airport Operations Manager focused on enhancing the departure experience for passengers. In this role, you will be responsible for overseeing and optimising all aspects of the departure process, ensuring a seamless and efficient journey for travelers. If you have a strong background...
