Scaled Customer Success Manager
5 days ago
Overview WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging WalkMe's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation. Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe's intuitive digital adoption platform. Scaled CSMs work with customers in proactive and reactive 1:1 interactions and through 1:many programs to target specific customer groups with automated digital outreach. Our Scaled CSM team manages a higher volume of customers using a team-based approach and leveraging data-driven programs and effective playbooks to support customers with the timely and relevant resources throughout their journey. We're looking for an experienced Senior Scaled CSM to help us deliver incredible customer experiences, develop our playbooks and drive more scale. #J-18808-Ljbffr
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Customer Success Representative
1 week ago
Singapore Scaled Agile Inc Full timeCompany Description Through learning and certification, a global partner network, and a growing Customer of over 1,000,000 trained professionals, Scaled Agile helps enterprises build better systems, increase employee engagement, and improve business outcomes. Based in Boulder, Colorado, Scaled Agile is a member of the Pledge 1% corporate philanthropy...
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Customer Success Manager Ii, Scale
3 days ago
Singapore Braze Full timeAt Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside...
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Customer Operations Maestro — Scale
5 days ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
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Customer Success Manager, Scale
1 week ago
Singapore Deel Full time**Who we are and what we do** Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers. Companies should be able to hire...
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Customer Success Manager
2 weeks ago
Singapore NEKTAR.AI PTE. LTD. Full time**Why this role?**: By joining us, you will help redefine the way people sell across countries and industries. There are few startups with this kind of market potential. - **A team with decades of domain expertise**:Between them, the founders have nearly two decades of experience building, selling, and scaling world-class SaaS products globally. - Tackle our...
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Customer Success Manager
1 week ago
Singapore Glassbox Full timeSingapore - Customer Success - Full-time - Intermediate Glassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth...
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Customer Success Manager
1 week ago
Singapore Glassbox Ltd. Full timeGlassbox is looking for a Customer Success Manager to join our Global Customer Success team in Singapore. We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. We are a hyper-growth scale-up that has most recently acquired a strong player in the...
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Customer Success Manager
4 days ago
Singapore BLUESHEETS PTE. LTD. Full time**About fileAI** fileAI leverages proprietary AI to process any file end-to-end directly into any system without manual intervention. By streamlining repetitive workflows, fileAI enables your team to focus on higher-value tasks and boost productivity. **About the role** We are seeking an experienced and proactive Customer Success Manager to join our...
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Director, Customer Success
2 weeks ago
Singapore Zendesk Full timeJob Description **Location: Singapore** **Focus: SEA, GCR, Korea | Mid/High Touch Experience** Our Customer Success team advises and guides our wide array of customers as they map any number of business needs to Zendesk. We ensure customers are optimized and scaling effortlessly through impactful engagements, all focused on driving business and technical...
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Head of Customer Success
9 hours ago
Singapore Greenfix Property Care Full time $100,000 - $150,000 per yearOverview Senior Manager, Customer Success - Japan leads and manages HubSpot's Japanese-speaking Upmarket and Scaled teams and drives strategic customer success initiatives across the JAPAC region. This is a senior leadership role requiring exceptional leadership, deep customer success expertise, and native-level Japanese fluency to ensure world-class support...